Dealer Communications System - Enhancements
Group 01Warranty
Bulletin Number
01 04 95 (4209)
Woodcliff Lake, NJ
April 1995
Product Engineering
ATTENTION:
Dealer Principal General Manager
Service Manager Warranty Administrator
SUBJECT:
DCS Enhancements
MODELS:
All
SITUATION:
BMW NA is pleased to announce three enhancements to the Warranty functions on the Dealer Communications System with release 8.0. These enhancements are designed to improve warranty administration.
The enhancements are:
WEEKLY CREDIT NOTE SUMMARY
The Weekly Credit Note Summary, formerly transmitted to all dealers through DCS on a weekly basis, will be available for transmission on a daily basis. The title of the credit note report has been changed to Daily Detailed Credit Notes."
WARRANTY COMPOSITE
The Warranty Composite, formerly available to your dealership through your BMW Area Team, is now available via DCS. The Warranty Composite will be an option on the Inquiries Menu off of the DCS Service Menu.
Sample Warranty Claim Sheet
TRAINING
Warranty Composite Training is now provided under topic # 15 "Inquiry" of the Warranty Training System available via the Service function of the Training Menu.
An updated Warranty Manual is being printed for your reference. This manual, containing details on the enhanced DCS function and updated Policy and Procedures, will be mailed to your dealership shortly.
Your suggestions on future changes and improvements are always encouraged and will be evaluated and incorporated as possible with upcoming DCS releases.
SPECIAL FEDERAL EXPRESS AIRBILL
AUDIO SYSTEM DIAGNOSIS AND CORE RETURN FORM
You will be charged a $ 50.00 diagnostic fee if this form is not completed or not returned with the unit.