Trip Odometer - Resets to Zero After Approx. 600 Miles

Group 62
Instruments

Bulletin Number
62 05 96

Woodcliff Lake, NJ
April 1997
Product Engineering

This Service Information bulletin supersedes (Orange) S.I. 62 05 96 dated May 1996 which should be removed and discarded from your S.I. binder.

SUBJECT:
Trip Odometer Resets Itself

MODEL:
7 Series (E38), 5 Series (E39)

Complaint:

The trip odometer resets to zero after recording approximately 650 miles.

Vehicles Affected:

7 Series (E38) vehicles produced prior to 1/97;
5 Series (E39) vehicles produced prior to 11/96.

Cause:

7 Series (E38), 540i/iA (E39):
Software error in the Integrated Instrument Cluster (IKE) Control Module (SW Version 13 and below)

528i/iA (E39):
Software error in the Basic Instrument Cluster (SW Version 9 and below)

Correction:

On a customer complaint basis only:

1. Using the DIS Tester or MoDiC, identify the software version of the IKE Module or of the Instrument Cluster.

2. 7 Series (E38), 540i/iA (E39):
Replace the IKE Control Module if the Software Version is below 14 with P/N 62 11 8 378 984.

528i/iA (E39):
Replace the Basic Instrument Cluster if the Software Version is below 10 with P/N 62 11 8 375 906.

Warranty Information:

Parts and Labor are reimbursable under the terms of the BMW New Car Limited Warranty of 4 years/50,000 miles.

Defect Code: 62 12 03 14 00

7 Series (E38)
Labor Operation: 62 11 210 Replace IKE Module
Labor Allowance: 5 FRU

540i/iA (E39)
Labor Operation: 62 11 210 Replace IKE Module
Labor Allowance: 7 FRU

528i/iA (E39)
Labor Operation: 62 11 200 Replace Instrument Cluster
Labor Allowance: 6 FRU