Warranty Information

The Laptop and its associated diagnostic cables are the property of BMW of North America and as such cannot be destroyed, sold, rented, leased or given away to any other parties.

The CD drive, its associated cables and the USB printer cable are the property of the BMW center that has received the items through the BMW Automatic Tool Shipment program. There are no warranties other than the manufacturers warranty enclosed in the box. To purchase replacement pieces contact TBS Network Intelligence @ 201 368 0544.

Laptop

Warranty of the Laptop and the Laptop power cable is covered by a 3-year hot- swap warranty from Mitsubishi Mobile Computers. Damaged or user abused units are not covered by the warranty. Damaged or user abused units must be repaired at the centers expense. For hardware repair issues of the computer and power cord only:

1. Call the National Service Center @ 1 888 445 5250. Hours of operation are 8:
00 am - 4:30 pm PST, Monday - Friday.

2. Shipment of the unit to the repair center is at the cost of the center. Do not send straps, batteries, CDs or rubber end bumpers when returning the unit for repair.

3. Batteries are considered a consumable and are therefore only covered by a "dead on arrival" warranty. This means that if the batteries will not charge when you receive the unit call the above number immediately.

4. For replacement of batteries that have previously worked, call the above number. Replacement costs of these batteries are the responsibility of the BMW center.

Vehicle/Key Memory Software

Questions regarding operation of the Vehicle/Key Memory software will be addressed by the BMW Technical Hotline @ 1 800 472 7222.

Diagnostic Cables

Contact BMW Quality and Service Engineering for replacement of BMW 20 pin and OBD diagnostic cables @ 201 573 2079.

Printer Compatibility

















Shown is a list of printers that are compatible with the GSView printing program that the Windows Vehicle/Key Memory program uses. More information about the GSView program can be found on the Web at: http:
//www.cs.wisc.edu/~ghost/doc/printer.htm. The printer list and associated comments have been compiled from the makers of GSView.