Body - Front Door Noise Diagnostics
SI B51 10 08Body Equipment
April 2008
Technical Service
Noises from the Front Doors - Symptom Diagnosis
MODEL
E60, E61 (5 Series)
E63, E64 (6 Series)
SITUATION
Symptom diagnosis has been expanded to include various customer complaints relating to noises that may be heard from the front doors.
The following topic has been added to symptom diagnosis:
^ Noises from the front doors and/or door mechanisms.
Symptom diagnosis is updated periodically, so always use the current DIS version when performing symptom diagnosis.
CAUSE
Various causes can be identified using the Symptom Diagnosis Test plans.
The information in symptom diagnosis is based on technician feedback and experiences dealing with these symptoms.
PROCEDURE
1. Identify the exact customer complaint.
2. Perform a short test using the latest version of diagnostic software.
Procedure 1 (via Fault Symptom selection)
3. Page right to the "Diagnosis Fault symptom selection" screen.
4. Select "5120 Locking and security functions".
5. Select "512031 Doors producing noises".
6. Select this symptom, and then press the "Transfer" button to move it into the "Accepted symptom" field.
7. Follow the test plan through to the end for the appropriate recommendation and Diagnostic code.
Procedure 2 (via Function Selection)
3. Select the "Function Selection" button.
4. Select "Complete Vehicle"/ "Body" / "Mechanisms, Noises, Optical Elements" / "Or Locking and Security Functions".
5. Depending on the nature of the complaint, select one of the following:
^ Door mechanism/Door noises
^ Noises/Door noises
6. Select the "Test plan" button to go to "Diagnosis Test Plan".
7. Follow the test plan through to the end for the appropriate recommendation and Diagnostic code.
WARRANTY INFORMATION
Information only.
Warranty claims may be denied:
1. If not supported by diagnostic test plans (transferred via FASTA). Be sure to include the "Diagnostic code" in the comments section of the warranty claim if one exists.
2. If the latest diagnostic software is not used. Covered under the terms of the BMW New Vehicle Limited Warranty.
Please refer to the latest KSD for all applicable labor operations and allowances.
If the appropriate labor operation is not contained in KSD, then a work time labor operation should be used.
Disclaimer