Body - Power Window Symptom Diagnostics
SI B51 08 08Body Equipment
June 2008
Technical Service
This Service Information bulletin supersedes S.I. B51 08 08 dated April 2008.
[NEW]designates changes to this revision
SUBJECT
Power Window Drives: Symptom Diagnosis
MODEL
E60, E61 (5 Series)
SITUATION
Symptom diagnosis has been expanded to include various customer complaints relating to electrical and mechanical faults with the power windows.
Symptom diagnosis includes topics from the following categories:
^ Operating failure / malfunctions of the power windows.
^ Activation of the anti-trap circuit.
^ Noises during power window operation.
Symptom diagnosis is updated periodically, so always use the current DIS version when performing symptom diagnosis.
CAUSE
Various causes can be identified using the Symptom Diagnosis test plans.
The information in Symptom Diagnosis is based on technician feedback and experiences dealing with these symptoms.
PROCEDURE
1. Identify the exact customer complaint.
2. Perform a short test using the latest version of diagnostic software.
[NEW] 3. Select the "Function selection" button.
Procedure 1 (via Fault Symptom selection)
4. Page right to the "Diagnosis Fault symptom selection" screen.
5. Select "5120 Locking systems".
6. Select the symptom which best fits the customer complaint. The following selections are available.
(Note that symptoms may vary slightly with each new DIS version and model selection).
^ "512022 Power Window Malfunction"
^ "512021 Fault Message Anti-Trapping Protection"
Once the symptom is selected, press the "Transfer" button to move the symptom into the "Accepted symptom" field.
7. Follow the test plan through to the end for the appropriate recommendation and Diagnostic code.
Procedure 2 (via Function Selection)
4. Select "Complete Vehicle"/ "Locking and security functions"/ "Power windows".
5. Depending on the nature of the complaint, select one of the following:
^ Driver's door module (note that on the 5 Series, only to 09/05 production) / Power window Motor / Switch
^ Passenger Door / Power Window Motor / Switch
^ Passenger Door / Right Rear / Power Window Motor / Switch
^ Passenger Door / Left Rear / Power Window Motor / Switch
6. Select the "Test plan" button.
7. Follow the test plan through to the end for the appropriate recommendation and Diagnostic code.
WARRANTY INFORMATION
Information only.
Warranty claims may be denied:
1. If not supported by diagnostic test plans (transferred via FASTA). Be sure to include the "Diagnostic code" in the comments section of the warranty claim if one exists.
2. If the latest diagnostic software is not used.
Covered under the terms of the BMW New Vehicle Limited Warranty.
Please refer to the latest KSD for all applicable labor operations and allowances.
If the appropriate labor operation is not contained in KSD, then a work time labor operation should be
used.