CCC(R) - Navigation Inoperative In Cold Temperatures

SI B 65 81 06
Audio, Navigation, Monitors, Alarms, SRS

July 2009
Technical Service

This Service Information bulletin supersedes SI B65 81 06 dated March 2006.

[NEW] designates changes to this revision

SUBJECT
CCC Navigation Is Inoperative at Low Ambient Temperatures

MODEL
E60 (5 Series) with SA 609 (CCC Navigation)

E63, E64 (6 Series)

Vehicles produced from June 1, 2004 up to November 30, 2004

SITUATION
The customer states that "Please wait..." appears in the navigation screen, and the navigation system is inoperative at ambient temperatures below 37°F.

All other menus (Communication, Entertainment, etc) can be operated using the controller without any problem.

After the electronics unit has warmed up, the navigation system starts working.

CAUSE
DVD drive failure at low ambient temperatures

[NEW] PROCEDURE
This problem has been integrated into ISTA diagnostics. Follow diagnostics and the relevant test plan using the latest ISTA version. The test plan can be accessed as follows:

1. Perform vehicle test.

2. Select the "Fault pattern" tab when the fault memory is displayed.

3. Select "System oriented".

4. Select "6500 Audio, video and navigation.

5. Select "CCC: malfunction" and "Accept fault pattern".

6. Select "Calculate test plan".

7. Select "ABL W6590_WAS2-CCC:Malfunction".

8. Select the applicable fault pattern and finish the test plan based on the test plan recommendations.

[NEW] WARRANTY INFORMATION





Covered under the terms of the BMW New Vehicle Limited Warranty.





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