Cellular Phone - CPT9000 No Reception

Service Measure

Phone, Navigation Systems
B84 207 03
12/01/2003

Subject
E60 CPT9000 Mobile Phone no signal strength

Complaint
Customer may complain of no mobile phone reception when connected to the vehicle.

Cause
Antenna coaxial cable connection

Measure

1. Check signal strength of handset not plugged in.

2. Check signal strength of handset while plugged into eject box connector.

3. If signal strength is lost when handset is plugged in, remove the trim from LH luggage compartment.

4. Locate the 2 antenna cables that are plugged into each other (optional Compensator connections).

5. Unplug connections and inspect for protective caps, remove caps and reconnect both antenna cables and retest system.