Navigation System - Inoperative When Cold
SI B 84 08 06Phone, Navigation Systems
March 2006
Technical Service
This Service Information Bulletin supersedes S.M. B84 240 04 dated December 2004.
SUBJECT
CCC Navigation is Inoperative at Low Ambient Temperatures
MODEL
E60 (5 Series) with SA 609 (CCC Navigation)
E63, E64 (6 Series)
Vehicles produced from June 1, 2004 up to November 30, 2004
SITUATION
The customer states that "please wait" appears in the navigation screen and the navigation system is inoperative at ambient temperatures below 37°F.
All other menus (Communication, Entertainment, etc) can be operated using the controller without any problem.
After the Electronics unit has warmed up, the Navigation system starts working.
CAUSE
DVD drive failure at low ambient temperatures.
PROCEDURE
Replace the DVD drive as per SI B84 12 04
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
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