Instruments - Instrument Cluster Display Failure
SI B 62 04 06Instruments
January 2008
Technical Service
This Service Information bulletin supersedes SI B62 04 06 dated December 2007.
[NEW] designates changes to this revision
SUBJECT:
Instrument Cluster: Failure of Displays/Functions
MODEL:
E60, E61 (5 Series)
E63, E64 (6 Series)
Production period: Start of Series production to September 2004
SITUATION
Total or partial failure of displays or functions in the instrument cluster.
The displays or functions start working again after the vehicle has been parked (sleep mode).
CAUSE
Internal error in the processing of incoming messages from the K CAN bus.
There may be various CAN message errors stored in the fault memory, e.g.,
0xA3B2_CAN_ID_130_ERROR_Failure_Message_Terminal status.
PROCEDURE
Series production:
Modified software for the instrument cluster was introduced from integration level E060-04-09-501.
[NEW] Service solution:
The problem has been integrated into DIS diagnostics. Follow the diagnostics and the relevant test plan using the latest DIS version. The test plan is accessed as follows from the "Fault symptom selection" screen: "62000 Display and information systems/620014 Malfunction, instrument cluster".
Transfer the selected symptom to "Accepted symptoms".
Page right and select the test plan "Fault profile 9: Instrument cluster W6211_WAS3".
Follow the instructions provided in the test plan.
WARRANTY INFORMATION
Information only
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