Cell Phone - Bluetooth(R)/CPT 9000 Won't Power Up
SI B 84 17 06Communication Systems
March 2008
Technical Service
This Service Information bulletin supersedes SI B84 17 06 dated August 2006.
[NEW] designates changes to this revision
SUBJECT
[NEW] BTUM or CPT9000 Handset Does Not Power On when the Ignition Is Cycled On
MODEL
E65, E66 (7 Series) from 9/02 to 2/05 production
SITUATION
After programming the vehicle with Progman V21.02.00 or V22.x, the BMW CPT9000 handset or Bluetooth Upgrade Module (BTUM) does not automatically power on. The problem only occurs when the handset is left in the cradle and the vehicle has assumed sleep mode (approximately one hour).
Note:
Motorola V60 handsets without BMW software programmed into the handset will not support the power on feature.
CAUSE
Software error in the TCU
PROCEDURE
For all vehicles, on a customer complaint basis only, refer to the following procedure:
Update the complete vehicle with the most recent Progman version (Target Data Status E065-06-09-800 or higher). Refer to SI B09 05 01 (Coding, Individualization, Programming), Procedure B.
Note that Progman will automatically reprogram all programmable control modules that do not have the latest software.
[NEW] WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
Please refer to the latest KSD for all applicable labor operations and allowances.
If the appropriate labor operation is not contained in KSD, then a work time labor operation should be used.
Defect Code 84 11 04 42 00
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