Campaign - Telematics Control Unit (TCU) Programming: Overview
SI 84 15 04Phone, Navigation Systems
January 2005
Technical Service
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS, AND PRIOR TO RETAIL DELIVERY.
SUBJECT
Service Action: Coding the Telematics Control Unit (TCU)
MODEL
E53 (X5)
E85 (Z4)
SITUATION
Certain vehicles were shipped from the factory where the TCU was not coded correctly.
This may cause the manual and automatic emergency call and roadside call (BMW ASSIST), not to function. This Service Action recodes the TCU.
A copy of the customer notification letter is shown in this bulletin.
To minimize customer's inconvenience caused by this Service Action, pick-up (and deliver after repair) the affected vehicle from customer's home or provide appropriate alternative transportation.
Customers will be impressed when you return their cars cleaned inside and out and with a full tank of gas. Reimbursement information for the vehicle fueling and valet costs may be found in the Warranty portion of this bulletin.
AFFECTED VEHICLES
This Service Action involves E53 (X5), E85 (Z4) vehicles which were produced from September 21, 2004 to November 11, 2004.
In order to determine if a specific vehicle is affected by this Service Action, it will be necessary to utilize the "Service Menu" of the DCS (Dealer Communication System). Based on the response of the system, either proceed with the corrective action or take no further action.
The Chassis Number Ranges shown are only for informational purposes and are not to be considered as the only deciding factor.
PROCEDURE
Recode the TCU.
E53 (X5) using DIS CD 39.0 or later
1. Using the SSS, GT1, or DISPlus select "Coding/programming".
2. Select "3 ZCS/FA Coding".
3. Select "8 E53 Series".
4. Select "1 Recoding"
5. Select "TEL/ULF" and finish the coding procedure.
E85 (Z4) using CIP 13.3 or later
1. Using the SSS or GT1 select "Coding/programming".
2. Select "8 CIP".
3. Select "Z" then "E85" from the "Model series Selection".
4. CIP will be started and the Vehicle Order read from the vehicle.
5. Select "Load Software" and answer "No" to "Have control modules been replaced?"
6. Select "TEL/ULF" from the list of control modules.
7. Select "Coding" and finish the coding procedure.
Ensure that the vehicle is outside. Place a test call by pressing the BMW ASSIST button and verify that the call center receives all the proper vehicle information.
LABEL INSTRUCTIONS
This Service Action has been assigned code number 431. After the vehicle has been checked, and corrected if necessary, obtain a label (SD 92-967) and:
a. emboss your BMW dealer warranty number in the middle of the label (1);
b. punch out code number 431 (2) printed on the label and,
c. affix the label to the B pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on top of another one because a number from an underlying label could appear in the punched-out hole of the new label.
WARRANTY INFORMATION
Reimbursement for this Service Action will be via Campaign Entry.