Computers/Controls - No Teleservice Call When CBS is Due
SI B 84 19 05Phone, Navigation Systems
September 2005
Technical Service
SUBJECT
Teleservice Does Not Place a Call When the CBS Scope is Due
MODEL
E90 (3 Series) from 6/05 to 8/05 with BMW Assist(TM) (SA 639)
SITUATION
The condition Based Service (CBS) information displayed in the KOMBI is correct, but the Teleservice call will not be placed. If an E90 was produced between 6/05 and 8/05 or coded with CIP 17.x, 18.x or 19.00.00, it will not send the request.
CAUSE
The Service call function in the instrument cluster (KOMBI) was deactivated due to an error in the KOMBI coding.
PROCEDURE
For all vehicles, on a customer complaint basis only, refer to the following procedure:
Update the complete vehicle per SI B09 05 01 (Coding,Individualization, Programming) Procedure B using CIP 19.01.00 (Target Data Status E089-05-09-530) or higher.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
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