CCC(R) - Loss Of Audio/CID Screen Blanks Out

SI B 65 41 07
Audio, Navigation, Monitors, Alarms, SRS

June 2009
Technical Service

This Service Information bulletin supersedes SI B65 41 07 dated July 2008.

[NEW] designates changes to this revision

SUBJECT
CCC Loss of Audio and CID Blanks Out

MODEL
E90, E91, E92, (3 Series) with CCC Navigation (SA 609)

E60, E61 (5 Series) with CCC Navigation (SA 609)

E63, E64 (6 Series)

Vehicles produced up to October 31, 2007 (later hardware versions are not affected)

SITUATION
The customer states that the audio cuts out in all modes and the CID (Central Information Display) blanks out.

One or more of the following fault codes are stored:

^ CID FC A46D Head unit reset

^ MOST FC FFF3 MOST System Analysis

CAUSE
CCC (Car Communication Computer) failure

[NEW] PROCEDURE

1. Using ISTA, perform a vehicle test.

2. MOST FC FFF3 will automatically be linked to the test plan for the MOST system analysis (ABL B6500_61155).

3. Continue the test plan until the screen "The determined cause of the fault is as follows: "[1] (*****) CCC Car Communication Computer" is displayed. If this result is not given, continue troubleshooting other faults stored in the vehicle.

4. If the result above is given, follow the test plan recommendations.

[NEW] WARRANTY INFORMATION
For information only





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