Audio System - iPod(R) Discharged After Inactivity

SI B 65 11 08
Audio, Navigation, Monitors, Alarms, SRS

May 2008
Technical Service

SUBJECT
iPod Classic is Discharged after an Extended Period of Inactivity

MODEL
E90, E91, E92, E93* (3 Series) from 03/2007

E60, E61* (5 Series) from 03/2007

E63, E64* (6 Series) from 03/2007

E70* (X5) from 4/2007

E71* (X6)

E82, E88* (1 Series)

*Only with USB Audio Interface (option 6FL)

SITUATION
When connected to the USB audio interface via the Y-cable and not used for an extended period of time (e.g., the vehicle is parked overnight), the iPod Classic becomes discharged.

When starting the vehicle, the iPod cannot be turned on for up to 30 minutes, due to the extensive discharging of the internal iPod battery.
After that time, it can be used again without problems.

For other symptoms when the iPod won't turn on, please refer to the Apple website:
support.apple.com/kb/TS1383?viewlocale-en_US

CAUSE
Software (lower than version 1.1) in the iPod Classic

CORRECTION
In the event of a customer complaint, inform the customer that the software in the iPod Classic must be updated to version 1.1 or later. This can be done by the customer.

For the software update procedure, the customer should refer to the iPod instruction manual or to the Apple website, docs.info.apple.com/article.html?artnum=60944.

^ The software version of the iPod can be read directly from the device:

1. On all iPod models (except iPod shuffle), press the Menu button repeatedly until you see the Main menu.

2. Scroll to and then select Settings.

3. Scroll to and then select About. Note: This may be labeled "Info" on the original iPod.

4. Information about your iPod appears. You should see a line item labeled Version. You will see the software version installed on your iPod listed to the right.

^ Information on how to detect the software version of an iPod is available online:
docs.info.apple.com/article.html?artnum=60984

WARRANTY INFORMATION
Information only





Disclaimer