Audio Sys. - 'Acquiring' Is Intermittently Displayed

SI B 65 37 09
Audio, Navigation, Monitors, Alarms, SRS

November 2009
Technical Service

SUBJECT
RAD2+: Intermittently, "acquiring" Is Displayed in SDARS Mode

MODEL
E82, E88 *(1 Series) from 09/2009

E89 *(Z4) from 09/2009

E90, E91, E92, E93 *(3 Series) from 09/2009

* with option 663 (RADIO BMW PROFESSIONAL) and option 655 (SATELLITE RADIO)

SITUATION
Intermittently, "acquiring" is displayed in SDARS mode afier the ignition is turned on. Audio from the last selected station can still be heard. This happens most often afier the vehicle was in full sleep mode (>20 minutes).

^ The SDARS station cannot be changed but the audio output may be affected.

^ The volume cannot be raised or lowered.

^ Full functionality is usually restored afier another sleep mode cycle.

Note:
As of September 2009, the satellite receiver (SDARS) has been integrated into the head unit (RAD2+).

CAUSE
Software issue in the RAD2+ in conjunction with the integrated SDARS module

INFORMATION
Do not replace parts! Please explain the cause of the problem to the customer. This Service Information will be updated as soon as the functionality can be improved.

WARRANTY INFORMATION
For information only





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