BMW Assist(R) - Inoperative In Certain Areas
SI B 84 11 08Communication Systems
January 2009
Technical Service
This Service Information bulletin supersedes SI B84 11 08 dated October 2008.
[NEW] designates changes to this revision
SUBJECT
BMW Assist Inoperative in Certain Areas or After Starting Vehicle
MODEL
E82, E88 (1 Series)
E90, E91, E92, E93 (3 Series)
E60, E61 (5 Series)
E63, E64 (6 Series)
E70 (X5)
E71 (X6)
All vehicles with ZPP (Premium Package) or SA 639 (BMW Assist) produced from March 2008 until October 30, 2008, with an integration level lower than 08-09-530
[NEW] SITUATION
^ BMW Assist does not operate in certain areas. Once the vehicle is moved to a different area, BMW Assist operates normally.
^ After starting the vehicle, BMW Assist does not work for approximately 1 minute. A Check Control message in the CID (Central Information Display) indicates that there is no GSM network coverage.
CAUSE
TCU (Telematics Control Unit) software error
[NEW] PROCEDURE
On a customer complaint basis only, program the vehicle using Progman V31.2 or higher as per SI B09 05 01, Procedure B, or using ISTA/P 2.32.1 or higher. For information on programming and coding with ISTA/P, refer to CenterNet Aftersales Portal Service Workshop Technology Vehicle Programming.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
Disclaimer