Symptom Related Diagnostic Procedures

Rear Phone - Currently Known Fault Patterns

Rear phone - currently known fault patterns
This FUB (description of operation) provides information on currently known fault patterns concerning the rear phone on the following vehicles:
- F01, F02 (BMW 7-Series)

A phone can be installed in the rear of the passenger compartment as a supplement to the familiar hands-free systems. The rear phone consists of a snap-in adapter cradle and a handset. The snap-in adapter can be linked to the vehicle's hands-free system with Bluetooth.
The rear phone allows conversations to be conducted in the hands-free mode or privately.

Known fault patterns for the rear phone
The fault patterns are grouped according to content. The fault patterns are described in the left-side column in the following tables. The right column contains possible remedial measures and general information.

Notices regarding mobile phones
- SIM Access Profile (SAP) The SAP profile can be used to link a mobile phone with the headset. SAP allows the rear phone's snap-in adapter to access the mobile phone's SIM card using Bluetooth.
- Phone Book Access Profile (PBAP) Before the mobile phone's internal phone book can be transferred to the handset and the control display the mobile phone must support PBAP. The PBAP can only be supported with SAP mobile phones.

Bluetooth connection

Not possible to connect - Mobile phone compatibility check - Check of
SAP mobile phone Bluetooth status at mobile phone and on rear phone - Check entered SAP PIN (refer to instruction manual)

The SAP mobile phone is - Determine whether automatic reconnection is
not automatically reconnected activated on the mobile phone Activation (for
when the ignition is switched instance: Nokia):
on Menu/Settings/Connections/Bluetooth/Linked devices/"GSMSIA"/ Options/Settings/Activate automatic activation without confirmation

Sporadic interruptions in Sporadic interruptions in Bluetooth connection If
Bluetooth connection links to the vehicle, mobile phone or handset have been activated then the Bluetooth link must be disconnected to allow activation of a new link, this simply reflects the current technology

No link to the vehicle or - Can only be connected if the SAP mobile phone
handset is possible is connected/SIM card is inserted - Entry of correct Bluetooth passkey (printed on obverse of snap-in adapter) - Reset Bluetooth passkey to factory setting: Maintain pressure on the rear phone's Bluetooth button until the red LED starts to flash

Phone book
The phone book for the rear - Check to determine whether the "Private phone
phone fails to appear in the book" option has been activated in the handset,
control display deactivate it as required - Check to determine whether more than 1000 entries are present in the SAP mobile phone's phone book, correct by reducing number of entries to below 1000, then reconnect the mobile phone

When a new mobile phone is This response is state of the art. Depending upon
connected the phone book the number of stored phone numbers the phone
entries do not appear book download can last up to 3 minutes
immediately

Not all phone book entries are Check compatibility matrix to determine whether
displayed the mobile phone can transmit an internal phone book, that is, whether it has PBAP capability - Determine whether "Both" has been selected as the option for phone book storage location in the handset (SIM card and internal phone book)

Handset

The handset fails to connect - Disconnect all Bluetooth links to the rear phone
to the rear phone (Maintain pressure on the Bluetooth button until the red LED starts to flash = Reset) - Then reconnect the handset

No calls possible when the - Connect the rear phone to the vehicle in order to
handset is in its cradle allow phoning using the hands-free system

Snap-in adapter

The rear phone fails to Check the rear phone's terminal contacts on the
operate baseplate, reengage correctly as required

The rear phone deactivates This response reflects the current state of the
soon after the ignition technology
is switched off

SIM PIN and TWIN SIM cards

It is necessary to enter - Deactivate the PIN request on the handset
the SIM PIN again each time
the ignition is switched on

TWIN card: The mobile phone/ - Only one SIM card can be active at any the one
the rear phone containing time. This means that reception of incoming calls
the second SIM card cannot will be restricted to the device that was activated
receive calls first - Remedial measure: Switch off the device that is not currently being used

SMS

No SMS reception possible - Check to determine whether the SMS memory is full - Check to determine whether SMS reception is possible with the SIM card being used

Not all of the SAP mobile - Only the SMS texts stored on the SIM card
phone's SMS messages appear in the display
appear

Notes for Service department
The following notices are being issued for servicing the rear phone:

General notes
The rear phone does not support any diagnostic functions.
All of the functions are described in the operating instructions.
No liability can be accepted for printing or other faults. Subject to changes of a technical nature.