Campaign - BMW ASSIST(R) Vehicle Incorrectly Provisioned

SI B84 01 11
Communication Systems

February 2011
Technical Service

SUBJECT
Service Action: BMW ASSIST Vehicles Are Not Correctly Provisioned

MODEL
Vehicles according to the VIN shown below.

SITUATION

Due to incorrect provisioning data, the vehicles must be manually re-provisioned.

CAUSE

Incorrect provisioning data in the TCU

Vehicles still in transport mode or parked out of GSM reception, preventing automatic reprovisioning over the air

PROCEDURE





^ Check the VIN list shown above of affected vehicles.

^ If in transport mode, take the vehicle out of transport mode with ISTA.

^ Move the vehicle into an area of GSM reception, if necessary.

^ In the vehicle, go to the "BMW ASSIST" menu, select "Service Status", and then select "Update Services".

LABEL INSTRUCTIONS

This Service Action has been assigned code number 588. After the vehicle has been checked and/or corrected, obtain a label (SD 92-395) and:

A. Emboss your BMW center warranty number in the middle of the label (1);

B. Punch out code number 588 (2), printed on the label; and





C. Affix the label to the B-pillar as shown.

If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.





WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty as applicable.