Interior - Glove Box Malfunctions
SI B51 20 07Body Equipment
November 2009
Technical Service
This Service Information bulletin supersedes SI B5 1 20 07 dated September 2007.
[NEW] designates changes to this revision
SUBJECT
Glove Compartment Malfunctions
MODEL
[NEW] E70 (X5) produced up to 11/2009
[NEW] E71 (X6) produced up to 11/2009
[NEW] SITUATION
The glove compartment exhibits one of the following malfunctions:
A. Does not open at all
B. Does not open fully
C. Opens on its own
D. Does not stay closed
These malfunctions may only affect vehicles produced up to 11/2009, at which time a new glove compartment concept was introduced.
[NEW] CAUSE
The root cause is in the kinematics or the latches of the glove compartment.
[NEW] PROCEDURE
With the release of ISTA D2. 18.0, glove compartment diagnosis and repair suggestions have been integrated into the diagnostic system.
Perform a "Vehicle Test" and troubleshoot any relevant fault codes. In order to access fault symptom troubleshooting, follow the path below:
1. Select "Fault Pattern" on the "Fault Memory" screen.
2. Select "03 Body".
3. Select "Mechanisms, noise, optical systems, leaks".
4. Select "Mechanisms".
5. Select "Glove box malfunction".
6. Complete the glove compartment test plan to get to the repair recommendation.
Covered under the terms of the BMW New Vehicle Limited Warranty.