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Instruments - No On-board Display After Start Up

SI B62 05 11
Instruments

December 2011
Technical Service

SUBJECT
No Display of On-board Computer Data in the Instrument Cluster after Engine Start

MODEL
F07 (Gran Turismo)
F10 (5 Series)
F25 (X3)

With option code SA609 (Navigation System)

Vehicles produced up to 9/29/10

SITUATION
After starting the vehicle, the BC (on-board computer) data field in the instrument cluster is blank. The mileage and trip odometer are still visible.

The on-board computer data can be called up and displayed by pressing the BC button on the steering-column stalk.

CAUSE
Software error.

PROCEDURE

Parts replacement does not fix this problem.

1. In the event of a customer complaint, perform a vehicle test using ISTA (Integrated Service Technical Application) D2.28 or higher. If there are faults in the system, follow the test plan recommendations.

Note:
When the ISTA system message displays:

"Battery voltage only "XX.XX" V", connect the charger.

Note the displayed battery voltage reading in the repair order comments section.

2. If there are no faults in the system, update the vehicle software using ISTA P2.43.2 or higher.

Refer to CenterNet / Aftersales / Aftersales Business Development & Marketing Portal / Service Operations Workshop Technology for information about using ISTA/P.








WARRANTY INFORMATION