Accessories - CID Display And Audio Briefly Cut Out
SI B61 07 11General Electrical Systems
May 2011
Technical Service
SUBJECT
Central Information Display and Audio Briefly Cut Out
MODEL
F01, F02 (7 Series) excluding Alpina
F07 (Gran Turismo)
F12 (6 Series) 650i only
F25 (X3)
Vehicles produced from 3/01/2011 to 3/04/2011
SITUATION
The customer states that the CID (Central Information Display) and audio briefly cut out while in operation. Normal function is restored after a few seconds.
In some cases, ZGW (Central Gateway) fault code "0xCD0445" - reset" may be stored.
CAUSE
Software error in the ZGW
CORRECTION
Perform a vehicle test using ISTA (Integrated Service Technical Application), and troubleshoot any faults related to CID, ZGW or the audio system.
If ZGW fault code "0xCD0445" - reset" is stored (not in all cases), or no faults are stored related to the CID or audio cutting out briefly, program the vehicle using ISTA/P 2.41.3 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales / Aftersales Business Development & Marketing Portal / Service Operations / Workshop Technology.
WARRANTY INFORMATION