Recall - Parking Brake Defect: Overview
Parking Brake Compliance# 05059 - (Nov 7, 2005)
Models:
2005 Buick Terraza
2005 Chevrolet Uplander
2005 Pontiac Montana SV6
2005 Saturn Relay
Condition
General Motors has decided that certain 2005 Buick Terraza, Chevrolet Uplander, Pontiac Montana SV6, and Saturn Relay vehicles fail to conform to Federal/Canada Motor Vehicle Safety Standard (MVSS) 135. To meet the standard, the vehicle must not move for five minutes when stopped on a steep hill with the parking brake applied and the vehicle in NEUTRAL (N). A part that was not to GM's specifications can cause the parking brake to fail this test resulting in possible unintended vehicle movement, which could increase the risk of a crash.
A loud popping noise as the parking brake is applied or a sudden decrease in the effort required to apply the parking brake can be indications of this condition, when the parking brake is released, the driver may notice unintended braking when accelerating, decelerating, or coasting, and a groan, humming, and/or vibration coming from the rear of the vehicle.
To help prevent unintended vehicle movement, always put the vehicle in PARK (P) when parking.
Correction
Dealers are to inspect the rear brake calipers and replace them if necessary.
Vehicles Involved
Involved are certain 2005 Buick Terraza, Chevrolet Uplander, Pontiac Montana SV6, and Saturn Relay vehicles built within the VIN breakpoints shown.
Important:
GM dealers and Canadian Saturn retailers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]
Important:
Saturn US retailers must verify recall involvement through your AS400 system prior to performing repairs. Not all vehicles within the above breakpoints may be involved. Recall claims will only be paid on involved vehicles.
For US and Canada
For GM dealers and Canadian Saturn retailers with involved vehicles, a Campaign Initiation Detail Report (CIDR) containing the complete vehicle identification number, customer name and address data has been prepared and will be loaded to the GM DealerWorld (US) Recall Information, GMinfoNet (Canada) Recall Reports. For US Saturn retailers only, the involved vehicles are provided in a Facility VIN List file sent to you at your current email address. Dealers/retailers will not have a report available if they have no involved vehicles currently assigned.
For Export
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers will not receive a report with the recall bulletin if they have no involved vehicles currently assigned.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information - GM and Saturn Canada Only
Important:
It is estimated that less than 2% of involved vehicles will require brake caliper replacement. Parts must be ordered from GMSPO as a SPAC case after inspection determines the replacement is necessary. The VIN will be required. The caliper removed from the vehicle will be on warranty parts return. All CSO or DRO orders will be canceled.
Parts Information - Saturn US Only
Due to the small number of Saturn vehicles affected by this recall, a pre-shipment of parts will NOT be sent to retailers. After inspecting the vehicle, if determination is made that caliper replacement is necessary, please call the Parts Assistance Center to place an emergency order for the parts shown.
Special Tool
Beginning the week of October 24, 2005, each dealer will be shipped a park brake actuator, CH 48051, for use in this recall. This tool is being furnished at no charge. Additional tools, if required, may be purchased by contacting SPX/Kent-Moore at 1-800-GM-TOOLS
Courtesy Transportation - For US and Canada (GM Only)
The General Motors Courtesy Transportation Program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for courtesy transportation guidelines.
Claim Information - GM Canada and Saturn Canada Only
Submit a Product Recall claim with the information shown.
Claim Information - Saturn US Only
Customer Notification - For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter shown in this bulletin).
Customer Notification - For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the sample letter.
Dealer Recall Responsibility - For US and Export (US States. Territories. and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
This bulletin is notice to you that the new motor vehicles included in this recall may not comply with the standard identified above. Under Title 49. Section 30112 of the United States Code, if is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the recall correction, your dealership may be subject to a civil penalty for each such sale.
Dealer Recall Responsibility - All
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer