Wheels/Tires - 20 Inch Accessory Wheels Available: Overview
INFORMATIONBulletin No.: 07-03-10-005E
Date: June 14, 2010
Subject: 20 Inch Accessory Wheels Available Through GM Accessories
Models:
2008-2011 Buick Enclave
2009-2011 Chevrolet Traverse
2007-2011 GMC Acadia
2007-2010 Saturn OUTLOOK
Supercede:
This bulletin is being revised to add the 2011 model year and information under the Tires heading. Please discard Corporate Bulletin Number 07-03-10-005D (Section 03 - Suspension).
The purpose of this bulletin is to provide a reference guide for the technician to upgrade a vehicle from factory wheels and tires to 20" wheels and tires, which are available through GM Accessories. This guide will cover tires, wheels, vehicle modifications, and warranty information.
Warranty Information
Wheels
All GM Accessories sold and permanently installed on a GM vehicle PRIOR to new vehicle delivery will be covered under the provisions of the Bumper to Bumper Limited Warranty.
Important
For GM Accessories installed on a vehicle at Point of Sale (added by the dealership) or after the customer has taken delivery, it is important to add the appropriate RPO/LPO code to the vehicle with via a ZSET (Service Event Transaction) in the Global Warranty Management (GWM) System. By submitting a ZSET, the dealership is providing the customer with proof that a Genuine GM Accessory was installed through a GM Dealership. Upon submission of this ZSET transaction, the appropriate RPO/LPO code will be added to the VIN in the GWM System on the IVH (Investigate Vehicle History) screen.
For the U.S., in the event GM Accessories are installed AFTER new vehicle delivery, or are replaced under the new vehicle warranty, they will be covered (parts and labor) for the balance of the Bumper to Bumper Limited Warranty, but in no event less than 12 months/12,000 miles. This coverage is only effective for GM Accessories permanently installed by a GM dealer or a GM approved ADI (Accessory Distributor / Installer).
For Canada, in the event GM Accessories are installed AFTER new vehicle delivery, they will be covered (parts and labour) for the balance of the vehicle warranty, or up to 12 months/unlimited kilometers depending on month installed.
GM Accessories sold over-the-counter, or those not requiring installation, will continue to receive the standard GM Dealer Parts Warranty of 12 months from the date of purchase (parts only).
Tires
Any approved tire installed on a GM Vehicle PRIOR to delivery will be covered under the provisions of the New Vehicle Limited Warranty. Tires are covered against defects in material and workmanship. Tires are warranted for defects "without" prorated charge for tread mileage. Subsequent replacements under this warranty will continue to be covered for the remainder of the New Vehicle Limited Warranty.
Any approved tire installed on a GM Vehicle PRIOR to delivery may continue to be warranted on a prorated basis by the tire manufacturer once the New Vehicle Limited Warranty expires.
Any approved tire installed AFTER delivery will be covered under the provisions of the tire manufacturer warranty.
USA dealers should refer to GM Warranty Administration Bulletin 00-03-10-003I and GM Parts Process / Policy Bulletin IB03-001 for more information.
Canadian dealers should refer to GM Warranty Administration Bulletin 01-03-10-003C.
GM/Saturn Warranty Claims Processing
Only GM dealerships/Saturn Retailers have the ability to file warranty claims for GM Parts and Accessories. Therefore, any warranty claims filed against such parts must be handled by the servicing GM dealership/Saturn Retailer. This includes those parts purchased from a GM-approved ADI (Accessory Distributor / Installer).
ACCESSORY WHEEL AND TIRE INFORMATION FORM
You have just modified your vehicle by installing an "Accessory Package" which includes Wheels and Tires. This form contains important information about your accessory installation. In an effort to provide superior service to you, our customer, we ask that you please present this form to your Servicing Dealer when removing or installing wheels and tires on your vehicle. This form contains important information necessary to service your vehicle.
Disclaimer