Warranty Information

Dealers are to submit each campaigned vehicle as a separate case on the one-line Warranty Document Form S-764. Dealers submitting warranty claims by teletype terminal are to transmit campaign completions as a separate case also.

LABOR AND PARTS CREDIT

SUBLET
PART FAILED PARTS FAILURE LABOR LABOR OTHER DEALER
OPER. COUNT PART NO. ALLOW CODE OP. NO. HOURS HOURS MTL.TWG

Install JA3 Brake System Parts
3 * ++ 96 V2780 1.8 +++.1 ++++

* List the part number of brake package installed.
++ List current dealer price plus 30% of installed parts.
+++ .1 hour for administration.
++++ List current dealer price plus 30% of brake fluid used.

To assure accurate records of all transactions on this campaign, it is recommended that campaign repairs for each vehicle be listed on the same repair order, and warranty cases other than campaigns may be listed on the same warranty document.

Warranty documents on this campaign are not to be sent to the Zone Office. Send directly to Buick - Flint as is done with normal submissions of warranty documents.

Zone authorization is not required.

Dear Buick Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

General Motors has determined that some 1984 Century Wagons were assembled with a JA2 rear system instead of the correct JA3 brake system. These vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 105 "Hydraulic Brake Systems." Under certain conditions, these vehicles may exceed the maximum stopping distance permitted by FMVSS 105. Should a stopping distance conforming with FMVSS 105 be required while the vehicle is being driven, a vehicle crash could occur without prior warning.

To remedy this nonconformance with FMVSS 105, your Buick Dealer will install the correct rear brake system parts on your vehicle. This service will be performed at no charge to you.

Instructions for making this replacement have been sent to your Buick Dealer. It is estimated that parts will be available on August 16, 1985. Please contact your dealer to arrange a service date. The labor time to complete this service is about two (2) hours. Please ask your dealer how much additional time will be needed to process your vehicle.

Your Buick Dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date or within five days, we recommend you contact the Customer Assistance Department, Flint home office, by calling:

1-800-521-7300 for all except residents of Alaska and Hawaii. In Alaska, call (503) 641-8350. In Hawaii, call (805) 497-8561.

After contacting your dealer and the Buick home office, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington) D.C. residents use 426-0123).

The enclosed Owner Reply Card identifies your vehicle. Presentation of the card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.