Operation CHARM: Car repair manuals for everyone.

Dealer, Owner and Parts Information

CONDITION INVOLVED

General Motors has determined that some 1984 Century, Regal, Skyhawk, and Skylark two-door models have been assembled with bucket seat back locks which fail to conform to the requirements of Federal Motor Vehicle Safety Standard 207 "Anchorage of Seats." In the event of a vehicle crash, the seat back inertia lock may not function. This would allow the seat back to fold forward, which could increase likelihood of injury to the seat occupant.
DEALER ACTION

Dealers are to inspect the bucket seat back locks on all involved vehicles. Locks which have bent, broken, or missing hooks are to be replaced per the technical procedure in this bulletin. Approximately 10% of the locks will need to be replaced.

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under Sections 108 and 114 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to civil penalty up to $1,000 for each such sale.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required modification according to instructions contained in this bulletin.

VEHICLES INVOLVED

The involved vehicles are 1984 Centurys, Regals, Skyhawks, and Skylarks equipped with bucket seats within the following assembly plants and vehicle breakpoints:

MODEL PLANT FROM THROUGH AND INCLUDING

Century Oklahoma City E6400001 E6413107
Regal Flint EH400001 EH435708
Skyhawk Leeds EK400001 EK404303
Skylark Willow Run EW400001 EW410479

DEALER MATERIAL

If your dealership has vehicles involved in this campaign, you will receive the following items:

^ List of all vehicles involved in this campaign shipped to your dealership.

^ A campaign identification label for each vehicle on your listing.
^ A seat back lock checking template furnished by your

Business Management Division.

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin was not shipped any involved vehicles.

SPECIAL TOOLS

The checking templates required for this campaign are special tools which are available in limited quantities. Dealers will receive templates from their business management contact division. Dealers should contact their Zone Offices regarding availability of additional templates, if required.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Buick Motor Division (See copy of Owner Letter included with this bulletin.).

TRANSFER OF VEHICLE

If a vehicle has been transferred or sold to another location, please forward vehicle information to your Buick Zone Office for handling with the proper dealer.

CHANGE OF OWNER INFORMATION

Dealers are to use the Dealer Communication System (D.C.S.) to provide Buick Motor Division with subsequent Buick Owner Information. By reporting a change of owner name or address of vehicle in campaign status over the D.C.S., the need to send in an S-866 form for that vehicle is eliminated. Terminal input instructions are covered in the D.C.S. Manual under Section 9, Page 9-J01A and B.

PARTS INFORMATION

Parts will be available the week of February 27, 1984.

The parts, when required, are to be obtained from WDDGM. Refer to the chart below to obtain the correct seat back lock.
MODEL DESCRIPTION PART NUMBER

Century, Regal - Passenger Seat Recliner Lock = 20329438
Skyhawk, Skylark

Century, Regal
Driver Seat Recliner Lock = 20329439
Skyhawk, Skylark-
Skyhawk - Passenger Seat Easy Entry = 20383819
(Option AF5) Lock

Approximately 10% of the seat back locks will need to be replaced. To avoid stock overages, do not over order your requirements. Check your VIN computer list and order parts for about 10% of these vehicles. If necessary, order addition parts at a later date.

To ensure this part will be obtained as soon as possible, it should be ordered on a C.I.O. order with no special instruction code, but order on an advise code (2).