Recall - Cruise Control Servo Bail Bushing Failure: Overview

89buick09

Model Year 1988

Bulletin No. 88-C-14

File In Group 9

Number 11

Date July, 1989
SUBJECT: CRUSIE CONTROL SERVO BAIL BUSHING FAILURE


MODELS AFFECTED: CERTAIN 1984, 1986, AND 1987 REGALS WITH CRUISE CONTROL (RPO K34) CERTAIN 1984 AND 1985 LESABRES WITH CRUISE CONTROL (RPO K34) CERTAIN 1984, 1985, 1986, 1987, AND 1988 LESABRE/ ELECTRA ESTATE WAGONS WITH CRUISE CONTROL (RPO K34) CERTAIN 1984 ELECTRA/PARK AVENUES WITH CRUISE CONTROL (RPO K34) CERTAIN 1984 AND 1985 RIVIERAS WITH CRUISE CONTROL (RPO K34)


NOTE: CORRECTIONS NOTED IN BULLETIN 88C14A HAVE BEEN MADE IN THIS BULLETIN

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price, less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter, which is being sent to owners, the owners are being instructed to contact the Buick Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, the owners are instructed on how to contact the National Highway Traffic Safety Administration.