Campaign Label, Parts Disposition, Warranty & Owner Letter Information
CAMPAIGN IDENTIFICATION LABEL
Each label provides a space to include the CAMPAIGN NUMBER, the five (5) digit dealer code of the dealer performing the campaign service, and the date vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. When installing label, clean the surface of the radiator support, and apply the campaign label where it is readily visible.
DISPOSITION OF PARTS
Replaced parts must be held for disposition by Buick Zone or Branch contact personnel. Parts must have a claim tag attached showing the repair order and the VIN of the vehicle from which they were removed.
WARRANTY INFORMATION
Dear Buick Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1986 and 1987 Buick Riviera models. These vehicles may have insufficient clearance between the power steering pump pressure hose assembly and the transmission governor speed sensor connector. This condition could cause abrasion of the power steering pump pressure hose assembly and result in a fluid leak. The location of the leak near the exhaust manifold, combined with the high pressure of the fluid, could result in an underhood fire without prior warning.
WHAT WE WILL DO
To prevent the possibility of this condition occurring on your vehicle, your Buick dealer will replace the Power Steering Pump Pressure Hose Assembly. This service will be completed at no charge to you.
WHAT YOU SHOULD DO
Please contact your Buick dealer as soon as possible to arrange a service date.
If you notice a power steering fluid leak on your vehicle, contact your Buick dealer immediately. Please be advised that the loss of fluid would also result in the loss of power steering assist.
Instructions have been sent to your Buick dealer. It is estimated that parts will be available July 5, 1988. The labor time to replace the hose is approximately fifty (50) minutes. Please ask your dealer if you wish to know how much additional time will be needed to process your vehicle.
Your Buick dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date, or within five (5) days, we recommend you contact the Buick Customer Assistance Center, Flint Home Office, by calling 1-800-521-7300.
After contacting your dealer and the Buick Home Office, if you are still not satisfied that we have done our best to remedy this condition, without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W. Washington, DC, 20590, or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Owner Reply Card identifies your vehicle. Presentation of the card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety, and continued satisfaction with our products.