Campaign - Exterior Paint
Bulletin 86-POL-2Date Feb. '87
Ref. No. 86-198-POL
Corp. Ref. No.
SUBJECT: EXTERIOR PAINT ADHESION
MODELS AFFECTED: 1986 BUICK SOMERSET & SKYLARK
CONDITION
A durability feature on 1986 Buick Somerset & Skylark models is a chip resistant material applied to the lower portion of the car body, which is then covered by the car's paint finish. We have found that on some of these cars, the adhesion between the two materials may be inadequate. On the affected cars, this condition may result in flaking or chipping of the paint finish from these lower portions of the car's body.
VEHICLES INVOLVED
Involved are certain 1986 Buick Somerset & Skylark models within the following VIN breakpoints:
Plant Beginning Up To And Including
Lansing (M) GM178413 GM180740
OWNER NOTIFICATION
Owners of vehicles involved in this Special Policy will be notified by Buick Motor Division. See copy of owner letter included with this bulletin.
SPECIAL POLICY ADJUSTMENT
General Motors will refinish all areas of the lower portion of the vehicle body in which the chip resistant material was applied should those areas exhibit excessive chipping or flaking of the basecoat/clearcoat finish.
This Special Policy covers both materials and labor for a period of three (3) years from the date the vehicle was originally placed in service, regardless of mileage.
This "Special Policy Adjustment Bulletin" should be filed in the 3-ring binder furnished to the dealer by General Motors.
SHADED AREA = ANTI-CHIP MATERIAL TWO DOOR SHOWN, FOUR DOORSIMILAR:
SERVICE PROCEDURE
1. Remove the basecoat/clearcoat from areas, as shown in illustrations. In some cases, the basecoat/clearcoat can be effectively removed by using an air hose to blow it away from the chip resistant material.
NOTE: Every effort should be made to leave as much of the chip resistant material as possible. Therefore, removal of the basecoat/clearcoat by sanding should be done very carefully, using 400 paper and finishing with 600 paper.
2. Refinish areas by using recommended basecoat/clearcoat application procedures specified for the materials being used.
The following materials or their equivalent are recommended:
Centari Basecoats Centari Basemaker - 82805 Centari 780S Clearcoat Centari 782S Catalyst
Lacquer materials may also be used for this repair where local conditions require it.
SHADED AREA = ANTI-CHIP MATERIAL TWO DOOR SHOWN REAR DOORS DO NOT HAVE ANTI-CHIP ON FOUR DOOR MODELS:
WARRANTY CLAIM INFORMATION
Trouble Labor Material Labor
Operation Code Operation Allowance Hours*
Refinish Areas as Shown 92 T4250 $22.86 2.2
in Illustrations
* Includes paint mix time and rocker panel molding R&R.
Dear Buick Owner:
A durability feature on 1986 Buick Somerset & Skylark models is a chip resistant material applied to the lower portion of the car body, which is then covered by the car's paint finish. We have found that on some of these cars, the adhesion between the two materials may be inadequate. On the affected cars, this condition may result in flaking or chipping of the paint finish from the lower portions of the car's body.
Buick regrets this problem, and in the interest of customer satisfaction, has adopted the following Special Policy:
Buick will pay for refinishing all areas of the lower portion of the vehicle body in which the chip resistant material was applied if these areas exhibit excessive chipping or flaking of the paint finish. This service will be performed by your Buick dealer at no charge to you.
This Special Policy covers both materials and labor for a period of three (3) years from the date the vehicle was originally placed in service, regardless of mileage.
We suggest you keep this letter and place it in your instrument panel compartment, along with the Owner's Manual, Maintenance Schedule, and Warranty Booklet.
We regret any inconvenience that you may experience; however, we are taking this action in the interest of your continued satisfaction with our product.