Disposition of Parts, Warranty and Owner Letter Information
DISPOSITION OF PARTSReplaced parts must be held for disposition by Buick Zone or Branch contact personnel. Parts must have a claim tag attached showing the repair order and the VIN of the vehicle from which they were removed.
WARRANTY INFORMATION
SUBLET
PART FAILED PARTS FAIURE LABOR LABOR OTHER DEALER
OPER. COUNT PART NO. ALLOW. CODE OP NO HOURS HOURS MTL TWG
Replace Link, Oil Pan Gasket & Trans. Fluid
1 8634326 ** 96 V4260 .7 *.1 ----
1 8657387 **
7 Pints NPN **
* Dealer Administration Allowance
** List Current Dealer Price, Plus 30%.
Dear Buick Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1987 Regals and LeSabre/Electra Estate Wagons equipped with the 200-4R transmission. These vehicles may have a manual valve link in the transmission which was improperly formed. This condition could lead to the link separating, resulting in a gear selection different from what the driver selects with the shift lever and what appears on the shift indicator. Also, the car could be started when the transmission is in gear. Thus, when selecting a gear or, starting the vehicle, it is possible for the vehicle to unexpectedly move in an unanticipated direction. Such unexpected movement could result in an accident without prior warning.
To prevent this condition from occurring on your vehicle, your Buick dealer will replace the manual valve detent lever link. This service will be completed at no charge to you.
Instructions have been sent to our Buick dealer. The labor time to perform the correction is approximately forty-five (45) minutes. Please ask your dealer if you wish to know how much additional time will be needed to process your vehicle.
Your Buick dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date, or within five days, we recommend you contact the Buick Customer Assistance Department, Flint Home Office, by calling 800-521-7300.
After contacting your dealer and the Buick Home Office, if you are still not satisfied that we have done our best to remedy this condition, without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W. Washington, DC, 20590, or call 800-424-9393 (Washington, DC residents use 426-0123).
The enclosed Owner Reply Card identifies your vehicle. Presentation of the card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety, and continued satisfaction with our products.