Warranty Information
When performing the Stall Diagnostic outlined in the Service Procedure of this bulletin, submit a warranty claim for credit as indicated below for those vehicles beyond 5 years/50,000 mile. Use applicable labor operations described in Service Bulletin 87-6E-29 for those vehicles within 5 years/50,000 miles. Always use T5201 and other operations as appropriate.
Failed Sublet
Part Part Part Failure Labor Labor Dealer
Oper. Count No. Allow. Code Op.No. Hours MTL TWG
^ Complete Questionnaire and Basic Diagnostic and Repair Procedures of Stall Diagnostic Manual.
** *** **** 95 T5201 1.7* --
Add Times: .3 for PROM (all engines) .5 R&R Throttle Body to clean (3.0L VIN Code L only)
NOTE: This time includes performing the basic diagnosis, repair procedures, and replacement of specific parts if needed (PROM, MAF, Crank Sensor, and one wiring repair)
^ Additional Parts and/or Repairs (Supplementary Diagnostic and Repair Procedure) Note: Including Coil and Coil Module replacement
# *** **** 95 T5256 # --
^ Reimbursement for Previous Repair ## T5257 (See Instructions for Reimbursement)
** Use actual number of parts replaced. Maximum allowable 3 (PROM, MAF, and/or Crank Sensor)
*** Use appropriate part number(s)
**** Current Dealer Net GMSPO price plus 30% handling allowance of all parts included on this line
# Use actual number of parts replaced above. Prior management
authorization required for T5256 operation. Use applicable "J" labor operation times. For those vehicles within 5 years/50,000 miles, use applicable J labor operation instead of T5256.
## T5257 is not to be used for residents of the states of Connecticut and
Virginia. Requests from these residents must be submitted in writing to Buick Motor Division.
REQUEST FOR REIMBURSEMENT INSTRUCTIONS EXCEPT CONNECTICUT AND VIRGINIA RESIDENTS*
1. Customer presents dealer with original receipts verifying the repair, the vehicle, the amount charged and the payment to correct stalling.
2. Dealer complete a repair order (R.O.) showing:
- Repair order date
- Vehicle Identification Number
- Current mileage
- Owner's address
- Attach original owner's or dealer's paid invoices/receipts covering repair within the Special Coverage guidelines
- Labor Operation Number T5257 and Failure Code 95.
- Total amount of reimbursement based on 100% of OWNER'S EXPENSE related to covered stallinq repair.
3. Owner signs the repair order as acknowledgement of requested reimbursement amount.
4. Owner is given a copy of repair order.
5. Dealer assigns a Warranty Management System I (WMSI) authorization code to the claim and enters it on the WMS Authorization Log.
6. Dealer issues the owner a reimbursement check for the approved amount. The check number must be entered on the repair order and a copy of the check must be attached to original paid invoices/receipts.
7. The dealer submits a claim to Buick for processing.
8. All supporting documentation must be available for review by Buick personnel as needed.
NOTICE: Refer to Buick Service Policies and Procedures Manual, Section 1.6.1 i for specific procedures for Customer Reimbursement verification.
In the event the Dealer Service Manager and the owner cannot reach agreement on amount eligible for reimbursement after review of invoices/receipts, the zone/branch should be contacted for determination of covered expenses. In such cases, an explanation should be included on the R.O.
Note: Residents of Connecticut and Virginia must submit request for reimbursement in writing directly to Buick Motor Division per instructions in owner letter.