Owner Letter Information

Dear Buick Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR THE RECALL

General Motors has determined that a defect which relates to motor vehicle safety may exist in some 1988 Buick Regal model vehicles. The secondary hood latch may not properly engage on these vehicles. If the primary latch were to disengage, the hood could unexpectedly open. If this were to occur while the vehicle was in motion, the hood may contact the windshield, reducing the forward vision area of the driver and a vehicle crash could occur without prior warning.

WHAT WE WILL DO

To prevent the possibility of this condition occurring on your vehicle, the secondary hood latch will be replaced with a new latch. This service will be performed for you at no charge.

WHAT YOU SHOULD DO

Please contact your Buick dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. Parts are available. The labor time necessary to perform this service is approximately fifteen (15) minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

Your Buick dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Customer Assistance Department, Flint Home Office by calling 1-800-521-7300.

If you are still not satisfied that we have done our best to remedy this condition without charge, within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, DC 20590, or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed owner reply card identifies your Buick vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.