Owner Letter

Dear Buick Century Station Wagon Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR THIS RECALL

General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1992 Buick Century Station Wagons equipped with remote keyless entry systems. Some of these vehicles have a remote keyless entry receiver installed which will cause random actuation of interior lamps and/or door lock or tailgate release motors. This actuation may occur while the vehicle is in use or left unattended. If the tailgate release were to actuate while the vehicle was in motion, the tailgate could raise, and an unbelted occupant in the rearmost (third) seat could fall out of the vehicle resulting in injury.

WHAT WE WILL Do

To prevent this condition from occurring, dealers are to replace the remote keyless entry receiver with an improved receiver. This service will be performed for you at no charge.

WHAT YOU SHOULD Do

Please contact the Buick dealer from which you bought your vehicle as soon as possible to arrange a service date. Instructions and parts for making this correction have been sent to this dealer for your vehicle. The labor time necessary to perform this service correction is approximately 30 minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle. Be sure to take both keyless entry transmitters into the dealer for recoding when this service is to be performed.

Your Buick dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Buick Customer Assistance Center by calling 1-800-521-7300.

If, after contacting your dealer and the Customer Assistance Center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393. (Washington D.C. residents use 366-0123.)

The enclosed owner-reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid reply card and return it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.