Operation CHARM: Car repair manuals for everyone.

Owner Notification, Dealer Responsibility, Part Info.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Buick Motor Division (see copy of owner letter included with this bulletin).

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.



PARTS INFORMATION

Parts required to complete this campaign are to be obtained from General Motors Service Part Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2).


NOTICE

TO COMPLETE THIS RECALL, A SEDAN OR WAGON REPLACEMENT GUIDE LOOP KIT AND A GUIDE LOOP COVER KIT MUST BE ORDERED.

SECOND SEAT GUIDE LOOPS IN WAGONS MUST BE REPLACED TO COMPLETE THIS RECALL ACTION. SEDAN REAR SEAT GUIDE LOOPS DO NOT EXPERIENCE THE SUBJECT CONDITION.

NOTE:
To assist in ordering Guide Loop Cover Kits, the To-Be Done listing has an identifying color letter after the campaign number as follows:

B - Dark Blue
C - Camel
R - Dark Red
G - Dark Gray





SEDANS






STATION WAGONS



GMSPO will provide information on return of non-conforming Safety Belt Part Numbers.

SPECIAL TOOLS

Each dealer will be shipped a Shoulder Belt Guide Loop Cutter J 39555 beginning July 9, 1992. This tool is being furnished to dealers at no charge. Each tool package will be identified with Buick Campaign Number 92-C-13. Additional tools, if required, may be ordered from Kent-Moore.