ABS - Parts Exchange Program

Bulletin:
93-5-2

Date:
Dec. '92

Ref.No.:
93-64-5

Corp.Ref.No.:
215008



SUBJECT:
SERVICE PARTS EXCHANGE PROGRAM FOR DELCO CHASSIS ABS VI BRAKE SYSTEM

MODELS AFFECTED:
1991-93 SKYLARK 1992-93 REGAL


This bulletin cancels and supersedes Buick Service Bulletin 92-5-2.

The 1991, 1992 and 1993 Delco Chassis ABS VI Antilock Brake System service parts and kits will be available through a special return program. This program will expedite early customer/dealership feedback and minimize the service and diagnostic concerns associated with the introduction of new product technologies. This program has been in effect since 1991 and will continue until further notice.

THE PART REPLACEMENT/RETURN PROCEDURE:

1. THE DEALERSHIP TECHNICIAN

A. The dealership technician is required to diagnose the ABS VI System using Section 5E1 of the Service Manual, and TECH 1 or T100 (CAMS) tools.
B. The technician must then contact Delco Chassis Technical Assistance at 1-800-523-0203 to verify the diagnosis and establish a TAS case.

2. REPLACEMENT PART(S) ORDERS

A. Upon verification of proper diagnosis, the TAS Consultant will place the necessary part(s) orders directly to GMSPO or an A.C. DELCO Service Center.

B. The ordered parts will be shipped to the dealer within 24 hours via GMSPO VIP OVERNIGHT status. The part will be billed, with the VIP surcharge and overnight shipping premiums waived.

NOTE:








Dealers cannot order ABS VI parts directly from GMSPO. If a dealer attempts to order any of the affected parts directly, the order will be rejected with a message to contact Delco Chassis Technical Assistance.



3. PARTS RETURNS

A. SYSTEM COMPONENTS EXCLUDING ELECTRONIC BRAKE CONTROL MODULE (EBCM)

Replacement parts will be packaged in heavy gauge returnable boxes. The box will include a selfadhering return label and a short instruction sheet.

1. To ensure proper and timely core charge crediting, complete the lower half of the instruction sheet provided and include it with the failed part. The following documentation must be included with all returned parts:

TAS Case Number (assigned by Delco Chassis Division) VIN
Vehicle Mileage
Dealer Code
Diagnostic Codes
Copy of Repair Order
Technician's Name and Phone Number

2. Return the defective part(s) within three days via Airborne Express, using 3rd party billing to Account # 046650768. Ship to:

Delco Chassis Division
c/o Harco Industries
905 South Main Street
Englewood, OH 45322
Attn: ABS Return Program

3. When Delco Chassis receives the failed part with the proper documentation, they will notify GMSPO to issue the appropriate core credit.

B. ELECTRONIC BRAKE CONTROL MODULE (EBCM)

1. Upon receipt and installation of the EBCM, promptly return the failed part to the same A.C. Delco Service Center that shipped the replacement EBCM.

2. If the failed EBCM core is not returned in a timely manner along with a completed ACD-1078 claim form to the A.C. Delco Service Center, the dealer will be charged dealer net or greater for the pre-exchanged unit. Additional ACD-1078 claim forms may be obtained from your vehicle division zone office.