Owner Letter
Owner LetterAugust 2011
Dear General Motors Customer:
This notice is sent to inform you that General Motors is conducting a voluntary emission recall that includes your vehicle.
Reason For This Recall: The camshaft position actuator solenoid on certain 2011 Buick LaCrosse, Regal; Chevrolet Equinox; and GMC Terrain vehicles equipped with a 2.4L gas engine may stick, resulting in the illumination of the malfunction indicator light, rough idle, poor driveability, and/or possible stalling at low throttle opening.
What Will Be Done: Your GM dealer will reprogram the engine control module and replace the camshaft position actuator solenoid valves. This service will be performed for you at no charge.
What You Should Do: Please contact your GM dealer as soon as possible to arrange a service date and to assure that parts are available. Instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process, and repair your vehicle.
If you have any questions or need any assistance, just contact your dealer or the appropriate Customer Assistance Center at the number listed below.
Courtesy Transportation
If your vehicle is within the New Vehicle Limited Warranty, your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner Manual and your dealer for details on Courtesy Transportation.
Emission Law Information
In order to ensure your full protection under the emission warranty made applicable to your vehicle by State and Federal Law, and your right to participate in future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not accomplished.
IMPORTANT MESSAGE FOR CALIFORNIA RESIDENTS
The California Air Resources Board (CARB) requires vehicle emission recalls be completed prior to California registration renewal. Uncorrected emission recalls will result in the inability to renew your California vehicle registration.
At the time of emission recall completion, your California dealer will issue a "Proof of Correction Certificate". Keep this certificate and, if required, present it to the Department of Motor Vehicles when renewing your California registration as proof of recall completion.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Jim Moloney
General Director,
Customer and Relationship Services
11195