Steering Wheel Controls Inoperative

Steering Wheel Controls Inoperative

Diagnostic Instructions

* Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure. Initial Inspection and Diagnostic Overview
* Review Strategy Based Diagnosis for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions provides an overview of each diagnostic category.

Circuit/System Description

The body control module (BCM) supplies voltage to the audio steering wheel control multiple momentary contact switches and monitors the return signal. Each switch is associated to a set resistance value, when pressed a specific voltage drop occurs through a series of resistors unique to that switch. The BCM identifies the selection, then sends a serial data message that is received by the component controlled, activating the feature.

Diagnostic Aids

Before diagnosis of the steering wheel controls, ensure the primary controls of the associated component are functioning properly.

Circuit/System Testing

Important: It is recommended that Component Testing is performed before Circuit Testing when diagnosing steering wheel controls.

Caution: Refer to Restraint System Service Precautions.

1. Ignition OFF, disconnect the harness connector at the left steering wheel control switch.
2. Ignition ON, test for ignition voltage between the ignition circuit terminal 1 and ground.

• If less than the specified value, test the ignition circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the BCM.

3. Test for 0 volts between the signal circuit terminal 4 and ground.

• If greater than the specified value, test the signal circuit for a short to voltage. If the circuit tests normal, replace the BCM.

4. Test for ignition voltage between the ignition circuit terminal 1 and the signal circuit terminal 4.

• If less than the specified value, test the signal circuit for an open/high resistance. If the circuit tests normal, replace the BCM.

5. Install a 3A fused jumper wire at the ignition circuit terminal 1 and the signal circuit terminal 5.
6. Disconnect the harness connector at the right steering wheel control switch.
7. Test for ignition voltage between the signal circuit terminal 1 and ground.

• If less than the specified value, test the signal circuit for a short to ground, or an open/high resistance. If the circuit tests normal, replace the BCM.

8. Test for 0 volts between the circuit terminal 4 and ground.

• If greater than the specified value, test the signal circuit for a short to voltage. If the circuit tests normal, replace the BCM.

9. Test for ignition voltage between the ignition circuit terminal 1 and the signal circuit terminal 4.

• If less than the specified value, test the signal circuit for an open/high resistance. If the circuit tests normal, replace the BCM.

10. If all circuits test normal, test or replace the switch.

Component Testing

Caution: Refer to Restraint System Service Precautions.

1. Ignition OFF, disconnect the harness connector at the left steering wheel control switch.
2. Test the for less than 2,500 ohms between the ignition circuit terminal 1 and the signal circuit terminal 5.

• If not the specified range, replace the steering wheel control switch.

3. Test for infinite resistance between the ignition circuit terminal 1 and the signal terminal 4 with the switch in the open position.

• If not the specified range, replace the steering wheel control switch.

4. Test the for less than 2,500 ohms between the ignition circuit terminal 1 and the signal terminal 4 with the switch in the closed position.

• If greater than the specified range, replace the left steering wheel control switch.

5. Disconnect the harness connector at the right steering wheel control switch.
6. Test for infinite resistance between the signal circuit terminal 1 and the signal circuit terminal 4 with the switch in the open position.

• If not the specified range, replace the steering wheel control switch.

7. Test for less than 3,000 ohms between the signal terminal 1 and the signal circuit terminal 4 with the switch in the closed position.

• If greater than the specified range, replace the steering wheel control switch.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure. Verification Tests

* Steering Wheel Control Switch Assembly Replacement
* Control Module References for BCM replacement, setup, and programming