Video Entertainment System Remote Control Inoperative

Video Entertainment System Remote Control Inoperative

Diagnostic Instructions

* Perform the Diagnostic System Check - Vehicle (Initial Inspection and Diagnostic Overview) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Initial Inspection and Diagnostic Overview) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Initial Inspection and Diagnostic Overview) provides an overview of each diagnostic category.



Circuit/System Testing

The rear video display contains infrared transmitters for the wireless headphones and the infrared receiver for the video system remote control. The rear video display processes the signal from the remote devices and sends the requests to the radio via the remote infrared signal circuits. If the display is in the closed position, the infrared signals will not be available for the operation of the wireless headphones and the remote control.


Reference Information
Schematic Reference

Radio/Navigation System Schematics (Radio/Navigation System Schematics)
Connector End View Reference

Component Connector End Views (Connector Views)
Description and Operation

Video Entertainment System Description and Operation (Video Entertainment System Description and Operation)
Electrical Information Reference

* Circuit Testing (Component Tests and General Diagnostics)
* Connector Repairs (Component Tests and General Diagnostics)
* Testing for Intermittent Conditions and Poor Connections (Component Tests and General Diagnostics)
* Wiring Repairs (Component Tests and General Diagnostics)

Scan Tool Reference

Control Module References (Programming and Relearning) for scan tool information


Circuit/System Testing


Important: Test or replace the remote batteries before performing the circuit/system test.


1. Ignition ON, rear entertainment system ON, verify the system works with a known good remote.

• If the known good remote operates properly, replace the suspect remote.

2. Operate the radio and verify the wireless headphones operate properly.

• If the wireless headphones do not operate properly, refer to Video Entertainment System Wireless Headphone Inoperative (Video Entertainment System Wireless Headphone Inoperative) .


• If the radio does not respond, test the remote infra-red signal circuits between the radio and the rear audio controller for an open, short to ground or short to B+.

3. If all circuits test normal, replace the rear video display.



Repair Instructions

Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.

* Second Seat Audio Control Replacement (Second Seat Audio Control Replacement)
* Video Display Replacement (Service and Repair)
* Control Module References (Programming and Relearning) for Radio replacement, setup, and programming