Campaign - BCM Update For Lighting Calibration
SERVICE UPDATEBulletin No.: 10360
Date: November 08, 2010
Subject: 10360 - Service Update for Inventory and Customer Vehicles Lighting Calibration - Reprogram BCM - Expires with Base Warranty
Models:
2010 Cadillac SRX
This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. It will expire at the end of the involved vehicle's New Vehicle Limited Warranty period.
Purpose
This bulletin provides a service procedure to reprogram the body control module (BCM) on certain 2010 model year Cadillac SRX vehicles. An incorrect lighting calibration file was released for the service application that allows the fog lamps and the high beam lamps to illuminate simultaneously. Vehicles that have had warranty repairs that include a reprogram of the BCM may have received this incorrect calibration.
This service procedure should be completed as soon as possible on involved vehicles currently in dealer inventory and customer vehicles that return to the dealer for any type of service during the New Vehicle Limited Warranty coverage period.
Vehicles Involved
A list of involved vehicles currently in dealer inventory is available on the "Service Update Bulletin Information" link under the "Service" tab in GM GlobalConnect (US) or attached to the GlobalConnect message (Canada) used to release this bulletin. Customer vehicles that return for service, for any reason, and are still covered under the vehicle's base warranty, and are within the VIN breakpoints provided below, should be checked for vehicle eligibility.
Important
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global Warranty system. Not all vehicles within the above breakpoints may be involved.
Parts Information
No parts are required for this service update.
Service Procedure
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) or Tech 2(R) and TIS2WEB with the calibration update. When using a MDI or Tech 2(R) for reprogramming, ensure that it is updated with the latest software version. Use TIS2WEB on or after 10/28/10 to obtain the calibration. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.
For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal.
1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain a charge during programming. Only use an approved Midtronics(R) PSC 550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper battery voltage during programming.
2. Reprogram the body control module (BCM). Refer to SI and Service Programming System (SPS) documentation for programming instructions, if required.
1. Connect the MDI or Tech 2(R) to the vehicle.
2. Select J2534 MDI or J2534 Tech 2(R) and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen.
3. Select BCM Body Control Module-Programming from the Supported Controllers screen.
4. Follow the on-screen instructions.
3. Clear all DTCs using the Tech 2(R) or GDS.
Warranty Transaction Information
Submit a transaction using the table below.
