Recall - Cruise Control Servo Bail Bushing Defect: Overview

89cadillac09

No.: 88-C-3
Group: 9
Date: July, 89

SUBJECT: CRUISE CONTROL SERVO BAIL BUSHING

MODEL: 1984 DEVILLE, BROUGHAM, ELDORADO, AND SEVILLE WITH 5.7 LITER DIESEL ENGINE

1985 BROUGHAM, ELDORADO, AND SEVILLE WITH 5.7 LITER DIESEL ENGINE

1986 THROUGH CERTAIN 1988 BROUGHAM WITH 5.0 LITER GAS ENGINE

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a product campaign of this type, must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge, or to a refund of the purchase price, less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the owner letter, owners are being instructed to contact the Cadillac Consumer Relations Center if their dealer does not remedy the condition within five days of the agreed service date. If the condition is not remedied within a reasonable time, owners are instructed how to contact the National Highway Traffic Safety Administration.