Operation CHARM: Car repair manuals for everyone.

Campaign & Letter Information

CAMPAIGN COMPLETION LABEL

Upon completion of this campaign, a white campaign label (Cat. No. S-1015) should be affixed on a clean, dry surface of the radiator support tie bar in an area clearly visible when the hood is raised. Each label provides space to print in ink (or type) campaign number 86-E-1 and your five-digit Cadillac dealer code. Dealers are to take the steps necessary to ensure the numbers are properly recorded on the label.


CREDIT

Credit for this campaign will be issued upon receipt of a properly prepared warranty claim as follows:
Failure Labor Labor* Net **
Description Code Operation Hours Item

Install Throttle Body 96 V3990 1.4 $30.58
Assembly and Adjust Carburetor

* The Labor Hours listed represent the actual time required to perform the repair.
Dealers should apply for 0.1 additional hour for administrative allowance as "Other Labor Hours".

** This net item allowance represents 30% of the dealer price of the "furnished" throttle body assembly kit.
Dear Cadillac Owner, General Motors has determined that the carburetor throttle body assembly on certain 1986 Cadillac Fleetwood Broughams may have been damaged during vehicle assembly. As a result, the primary throttle valves may not provide the proper air/fuel mixture, causing poor engine idle quality. In addition, the transmission throttle valve cable may have been improperly adjusted.

To correct this condition on your vehicle, your Cadillac Dealer will install a new carburetor throttle body assembly and adjust the transmission throttle valve cable. This service will be performed for you at no charge.

Instructions for performing this repair have been sent to your Cadillac Dealer. Please contact your Cadillac Dealer to arrange a service date. The labor time to perform this repair is approximately 80 minutes. Please ask your dealer if you wish to know how much additional time will be required to process your vehicle.

The enclosed Campaign Owner Identification Card identifies your Cadillac. Presentation of this card to your dealer wilt assist in correcting your vehicle in the shortest possible time. If you have sold or traded your vehicle, please complete the postage-paid card and return it to us. This will assist us in assuring all affected vehicles have been corrected.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.