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Owner Notification, Dealer Information and Parts Information

OWNERS OF VEHICLES AFFECTED BY THIS CAMPAIGN WILL BE NOTIFIED BY LETTER FROM CADILLAC MOTOR CAR DIVISION. A COPY OF THE OWNER LETTER IS INCLUDED.


DEALER LIST

A list of vehicles involved is enclosed for your follow-up. The list includes: (a.) Those vehicles originally sold by you, providing the current owner is located in your zone; and, (b.) Those vehicles originally sold outside of your zone whose current owner is located in your area of sales/service responsibility.

This list contains owner names and addresses obtained from state motor vehicle registration records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this list for the follow-up necessary to complete this campaign. If no list is attached, none of the involved vehicles are known to be in your area.


DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles involved in this campaign, at no charge to owners, regardless of mileage, age of vehicle, or ownership.

Whenever a vehicle subject to this campaign is taken into used car inventory, dealers are to take the steps necessary to be sure the campaign correction has been made before reselling the vehicle.

In addition, dealers are to perform the campaign on all affected vehicles as they are brought in for any kind of service.


PARTS INFORMATION

The parts required to complete this campaign should be obtained from the Parts Distribution Centers of General Motors Service Parts Operations (GMSPO). A description is provided below:

Part
Model Number Description

1986 Eldorado and 1228483 Calibrator (E-PROM)-Body Multi-

Seville Function Electric Computer

1987 Eldorado and 16075605 Calibrator (E-PROM)-Body Multi-

Seville Function Electric Computer

If there is difficulty obtaining parts using normal ordering procedures, dealers may place a C.I.O. order using advise Code "2" with no special instruction code. The parts may also be ordered on a V.I.P. order; however, unless prior zone approval is obtained, dealers will be required to absorb any surcharge involved under the V.I.P. system.

If any problems are encountered in obtaining parts, please follow the three step procedure as stated in the GM Parts Emergency Order Follow-up Procedure (Refer to GM Parts Policy & Procedure Manual, Section IV, pages 32 and 33, August 1984 Edition).