Owner Notification Letter
Dear Cadillac Owner:This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that a defect which relates to motor vehicle safety exists in all 1986 and some 1987 Sevilles and Eldorados. The Twilight Sentinel might have been manufactured with electrical contacts which could potentially result in an intermittent headlight circuit. With the Twilight Sentinel System ON, this intermittent circuit could cause the headlights to suddenly go out. Sudden loss of the headlights could reduce driver visibility which might result in a vehicle crash without prior warning.
Until you have had an opportunity to have your Cadillac corrected, we recommend you leave your Twilight Sentinel OFF and operate the headlights utilizing the manual headlight button.
Please contact your Cadillac dealer on or after the date shown below to arrange a service date to have your Cadillac repaired. Your dealer will install a new part in one of the vehicle's control computers to prevent this condition from occurring. This service will be completed at no charge to you.
Instructions have been sent to your Cadillac dealer. It is estimated that parts will be available approximately April 24, 1987. The labor time necessary to perform this correction is approximately twenty-five minutes. Please allow your dealer additional time to process your vehicle.
Your Cadillac dealer is best equipped to obtain parts and provide service to ensure your Cadillac is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within five days, we recommend you contact the nearest Cadillac Zone Office, either in person or by telephone. The Zone Office will assist you and the dealer in getting your vehicle corrected. The locations and telephone numbers of the Zone Offices are listed in your Warranty and Owner Assistance Information Booklet which is in your glove compartment.
After contacting your dealer and the Zone office, if you are still not satisfied we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S. W., Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 426-0123).
The enclosed Campaign Owner Identification Card identifies your Cadillac. Presentation of this card to your dealer will assist in making the inspection and correction in the shortest possible time. If you have sold or traded your vehicle, please complete the postage-paid card and return it to us. This will assist us in assuring all affected vehicles have been corrected.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.