Service Procedure, Label, Credit, & Owner Letter Information
SERVICE PROCEDURE1. Remove the speedometer driven gear in accordance with the Service Procedure in Section 7A of the 1987 Cadillac Service Information Manual - Brougham.
2. Install the new speedometer driven gear (refer to Section 7A of the 1987 Cadillac Service Information Manual - Brougham).
3. Install the Campaign Completion Label on a clean, dry surface of the radiator support tie bar.
CAMPAIGN COMPLETION LABEL
Upon completion of this campaign, a white campaign label (Cat. No. S-1015) should be affixed on a clean, dry surface of the radiator support tie bar in an area clearly visible when the hood is raised. Each label provides space to print in ink (or type) campaign number 87-C-3 and your five-digit Cadillac dealer code. Dealers are to take the steps necessary to insure that the numbers are properly recorded on the label.
CREDIT
Credit for this campaign will be issued upon receipt of a properly prepared warranty claim as follows:
Failed Parts Failure Labor Labor*
Description Part No. Allowance Code Operation Hours
Replace Speedometer 25524921 ** 96 V4060 .3 hours
Driven Gear
* This labor time represents the actual time required to perform the correction.
Dealers should apply for 0.1 additional hour for administrative allowance as "Other Labor Hours".
** Parts allowance should be the total of the current GMSPO net plus 30% of all parts required for the repair.
Dear Cadillac Owner:
Records available to Cadillac Motor Car Division indicate you are the owner of a 1987 Brougham.
Cadillac has determined that your vehicle may have been built with an incorrect speedometer driven gear. This condition will result in the speedometer indicating lower than actual vehicle speed.
Please contact your Cadillac dealer to arrange for a service date to correct this condition on your vehicle. Your dealer will install a new speedometer driven gear. This service will be performed at no charge to you.
Instructions for making this correction have been sent to your Cadillac dealer. The labor time to install the new gear is approximately fifteen minutes. Please allow additional time for your dealer to process your vehicle.
The enclosed Campaign Owner Identification Card identifies your Cadillac. Presentation of this card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please complete the postage-paid card and return it to us. This will assist us in assuring all affected vehicles have been corrected.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.