Battery Jump Start

Jump starts are covered for any non-warranty situation (for example, lights left on or vehicle not started for long period of time.) If this service is performed by a Roadside Service dealer using the Roadside Service truck, the allowable charge is the normal $35 U.S. or $40 Canadian Roadside Service fee, one half hour labor at your current warranty labor rate, at time and a half overtime premium, and extended travel range allowance if applicable.

If this service is performed by an outside service provider, the original copy of a detailed bill must be attached to the repair order. For claim submission use a net dollar amount, Labor Operation Z8014, failure code 98, (whether service was provided by dealer or by an outside provider).

If the no start condition appears to be caused by a warranted component failure, a diagnostic evaluation should be made, the component(s) replaced/repaired and the claim submitted as a regular warranty item. T6720 should only be used to cover the authorized expenses associated with the Roadside Service visit. Refer to the Roadside Service Operations Manual for more details.

Battery Pro-Rate Eliminated - In the interest of Customer Satisfaction, the battery pro rate charge has been eliminated during the bumper-to-bumper warranty period. The pro-rate continues to apply on 1993 and prior models after 12 months or 12,000 miles. Refer to the Service Policies and Procedures Manual for details.