Owner Letter

October, 1994

Dear 1995 Model Cadillac Owner:

As the owner of a 1995 model Cadillac DeVille, providing you with outstanding service that exceeds your expectations is of the utmost concern to us. This letter is intended to make you aware of a product condition that may affect your vehicle and of the action we are taking to correct this potential problem before it occurs.

General Motors has determined that certain 1995 model DeVilles with the HYDRAMATIC 4T60-E transaxle may have been built with second clutch reaction (steel) plates that were improperly manufactured. This condition could result in premature wear of the second clutch assembly at low mileage and may cause the transaxle to lose second gear and eventually become inoperative.

To prevent these conditions from occurring, your Cadillac dealer will replace the suspect transaxle in your vehicle with a new transaxle at no cost to you.

The mailing of this letter has been coordinated to ensure that instructions for making this repair have been received by your dealer and that needed parts are available for your car. Please contact your Cadillac dealer as soon as possible to arrange a service appointment and courtesy transportation, if required. Please ask your dealer if you wish to know how much time is needed to perform this repair and process your vehicle.

The enclosed Campaign Owner Identification Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary corrections in the shortest possible time. If you no longer own this vehicle, please let us know by completing this postage-paid reply card and returning it to us.

We are sorry to cause you any inconvenience; however, we have taken this action in the interest of your continued enjoyment and satisfaction with our products. If you have any questions, please contact your Cadillac dealer or call our Consumer Relations Center at 1-800-458-8006.