Service Procedure
For additional information, see the SIR sub-section in the Restraints section and the Door sub-section in the Body and Accessories section in the appropriate service manual.IMPORTANT:
Some vehicles may have had their side impact air bags temporarily disconnected prior to coming in for this campaign. Those vehicles can be easily identified by a label located in the driver's door opening, directly below the door latch striker. When performing this campaign on those vehicles, it will be necessary for you to remove the temporary disconnect connector from both side impact air bags and some electrical tape that secures the connectors to the wiring harnesses. You will also have to remove the label from the door opening. Those "special" steps will be identified.
1. Disable SIR System
^ Turn the ignition switch to the "OFF" position and remove the key.
^ Remove the SIR fuse from the rear compartment fuse panel.
^ Remove the driver's side instrument panel insulator panel.
^ Remove the Connector Position Assurance (CPA) from the steering column air bag connector and disconnect the connector.
^ Remove the passenger side instrument panel insulator panel.
^ Remove the CPA from passenger side air bag connector and disconnect the connector.
^ Remove the driver's door handle bezel and disconnect the electrical connector.
^ Remove the driver's door switch plate.
^ Remove the driver's door courtesy light and disconnect the electrical connector.
IMPORTANT:
When removing the door trim panels in the next steps, care should be taken to avoid damaging the push-in fastener in the upper front corner of the panel.
^ Release the push-in fastener in the upper front corner of the panel and then slide the trim panel upward to release it from the door. Disconnect the speaker electrical connector.
^ On vehicles WITH the temporary disconnect installed, remove the electrical tape that attaches the temporary disconnect connector to the air bag module wiring harness. Remove the CPA from the driver's door air bag module connector and remove the temporary disconnect connector. The temporary disconnect is a yellow 2-way female connector with a short loop of wire and a resistor wrapped in electrical tape. Discard the temporary disconnect connector.
^ On vehicles WITHOUT the temporary disconnect installed, remove the CPA from driver's door air bag module connector and disconnect the connector.
^ Remove the passenger door handle bezel and disconnect the electrical connector.
^ Remove the passenger door switch plate.
^ Remove the passenger door courtesy light and disconnect the electrical connector.
^ Release the push-in fastener in the upper front corner of the panel and then slide the trim panel upward to release it from the door. Disconnect the speaker electrical connector.
^ On vehicles WITH the temporary disconnect installed, remove the electrical tape that attaches the temporary disconnect connector to the air bag module wiring harness. Remove the CPA from the passenger door air bag module connector and remove the temporary disconnect connector. The temporary disconnect is a yellow 2-way female connector with a short loop of wire and a resistor wrapped in electrical tape. Discard the temporary disconnect connector.
^ On vehicles WITHOUT the temporary disconnect installed, remove the CPA from the passenger door air bag module connector and disconnect the connector.
2. On the passenger door, remove the CPA and disconnect the electrical connector from the Side Impact Sensing Module (SISM).
3. Remove the fasteners attaching the SISM to the door panel and remove the SISM.
4. Install a new SISM to the door panel and install the fasteners. Tighten to 9 Nm (80 lb.in.).
5. Connect the electrical connector to the SISM and install the CPA.
6. On the driver's door, remove the CPA and disconnect the electrical connector from the Side Impact Sensing Module (SISM).
7. Remove the fasteners attaching the SISM to the door panel and remove the SISM.
8. Install a new SISM to the door panel and install the fasteners. Tighten to 9 Nm (80 lb.in.).
9. Connect the electrical connector to the SISM and install the CPA.
10. Enable the SIR system.
^ On vehicles that DID have the temporary disconnect installed, remove any electrical tape that may be remaining on the driver's door air bag module electrical connector.
^ Connect the driver's door air bag module connector to the electrical connector going to the SISM and install the CPA.
^ Connect the electrical connector for the driver's door speaker and install the door trim panel.
^ Connect the electrical connector for the driver's door courtesy light and install the courtesy light.
^ Install the driver's door switch plate.
^ Connect the electrical connector for the driver's door handle bezel and install the bezel.
^ On vehicles that DID have the temporary disconnect installed, remove any electrical tape that may be remaining on the passenger door air bag module electrical connector.
^ Connect the passenger door air bag module connector to the electrical connector going to the SISM and install the CPA.
^ Connect the electrical connector for the passenger door speaker and install the door trim panel.
^ Connect the electrical connector for the passenger door courtesy light and install the courtesy light.
^ Install the passenger door switch plate.
^ Connect the electrical connector for the passenger door handle bezel and install the bezel.
^ Reconnect the passenger side air bag electrical connector and install the CPA. Install the passenger side instrument panel insulator panel.
^ Reconnect the driver's side air bag electrical connector at the base of the steering column and install the CPA.
^ Install the driver's side instrument panel insulator panel.
^ Install the SIR fuse in the rear compartment fuse panel.
11. Insert the key and turn the ignition switch to the "ON" position and verify that the AIR BAG light flashes seven (7) times and goes out.
12. On vehicles that DID have the temporary disconnect installed, remove the temporary disconnect label from the driver's door opening.
13. Install the GM Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL - For US and IPC
Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Put the Campaign Identification Label shown on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Campaign Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Campaign Identification Labels for US dealers can be obtained from Dealer Support Materials by calling 1-888-549-6152 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number 5-1015 when ordering. Additional Campaign Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.
CAMPAIGN IDENTIFICATION LABEL - For CANADA
Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Put the Campaign Identification Label shown on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. Additional Campaign Identification Labels for Canadian dealers can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number GMP 91 when ordering.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information as shown.
Refer to the General Motors WINS Claims Processing Manual for details on Product Campaign Claim Submission.
CUSTOMER NOTIFICATION - For US and CANADA
Customers will be notified of this campaign on their vehicles by General Motors (see copy of customer letter shown in this bulletin). Owners of 1998-99 model year vehicles have been previously informed about this safety issue in a letter mailed the week of September 25, 2000. For U.S. please refer to GM Administrative Message WIA20000108 transmitted September 20, 2000, and for Canada please refer to e-mail transmitted September 20, 2000 for the text of this owner letter.
CUSTOMER NOTIFICATION - For IPC
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the suggested dealer letter as shown. Please refer to the DCS sent on September 20, 2000 for the text of this owner letter.
DEALER CAMPAIGN RESPONSIBILITY - For US and IPC (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall campaign notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the campaign is not completed within a reasonable time.
DEALER CAMPAIGN RESPONSIBILITY - ALL
All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers, a copy of the customer letter shown in this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.