Campaign - Evap Emission Canister Purge Solenoid Valve: Overview
SPECIAL COVERAGEBulletin No.: 09205
Date: March 11, 2010
Subject: 09205 - Special Coverage Adjustment - Evaporative Emission Canister Purge Solenoid Valve Warranty
Models:
2006 Cadillac CTS
Equipped with 3.6L V6 Engine (LY7) or 2.8L V6 Engine (LP1)
2006 Cadillac SRX, STS
Equipped with 3.6L V6 Engine (LY7)
Condition
On some 2006 model year Cadillac CTS, SRX, and STS vehicles equipped with 3.6L V6 engine (LY7), and 2006 model year Cadillac CTS vehicles equipped with a 2.8L V6 engine (LP1), the evaporative emission canister purge solenoid valve may stick open or closed. If this occurs, the Service Engine Soon light will illuminate.
Special Coverage Adjustment
This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
Dealers are to replace the evaporative emission canister purge solenoid valve. The repairs will be made at no charge to the customer.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 12, 1010, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 12, 2010, must be submitted to the Service Contract provider.
Vehicles Involved
Involved are certain 2006 model year Cadillac CTS, SRX, and STS vehicles equipped with 3.6L V6 engine (LY7), and 2006 model year Cadillac CTS vehicles equipped with a 2.8L V6 engine (LP1), and built within the following VIN breakpoints:
Important
Dealers using the Global Warranty Management (GWM) system are to confirm vehicle eligibility prior to beginning repairs by using the 'Investigate Vehicle History' link on the Global Warranty Management application within GlobalConnect. Special Coverage's are displayed in the Applicable Warranties section.
Parts Information
Parts required to complete this special coverage are to be obtained from General Motors Service and Parts Operations (GMSPO).
Customer Notification
General Motors will notify customers of this special coverage on their vehicles (see copy of typical customer letter included with this bulletin - actual divisional letter may vary slightly).
Service Procedure
Customers may inform technicians that the Malfunction Indicator Light (MIL) or Service Engine Soon (SES) light is illuminated.
1. If the SES light is illuminated, record the Diagnostic Trouble Codes (DTC) using the Tech 2.
2. Determine the condition of the EVAP canister purge solenoid valve. Refer to the appropriate diagnostic service information in SI.
- If diagnosis indicates that the EVAP canister purge solenoid valve must be replaced, proceed to Step 3.
- If diagnosis indicates that the EVAP canister purge solenoid valve does NOT require replacement, determine the cause of the set DTC using the diagnostic service information in SI. Diagnostic time and service repairs for components other than the EVAP canister purge solenoid valve are NOT covered by this field action. Diagnostic time and service repair work for components other than the EVAP canister purge solenoid valve must be billed under warranty or customer pay.
3. Remove the evaporative emission canister purge solenoid valve. Refer to Evaporative Emission Canister Purge Solenoid Valve Replacement in SI.
4. Install a new evaporative emission canister purge solenoid valve. Refer to Evaporative Emission Canister Purge Solenoid Valve Replacement in SI.
Claim Information
1. Submit a claim using the table below.
* The amount identified in "Net Item" should represent the dollar amount reimbursed to the customer.
Customer Reimbursement - For US
All customer requests for reimbursement for previous repairs for the special coverage condition will be handled by the Customer Assistance Center, not by dealers.
A General Motors Customer Reimbursement Procedure and Claim Form is included with the customer letter.
Important
Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.
Customer Reimbursement - For Canada and Export
Customer requests for reimbursement of previously paid repairs to correct this condition are to be submitted to the dealer prior to or by March 31, 2011. Repairs must have occurred within the 10 years of the date the vehicle was originally placed in service, or 193,000 km, whichever occurs first.
When a customer requests reimbursement, they must provide the following:
- Proof of ownership at time of repair.
- Original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract deductibles), a description of the repair, and the person or entity performing the repair.
If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost GM to have it completed by a GM dealership.
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