Recall - Hood Panel Adhesive Bonding (Export Only): Overview
# 08025: Product Safety - Hood Panel Adhesive Bond (Export Vehicles)(May 19, 2008)
Subject:
08025 -- Hood Panel Adhesive Bond
Models:
2007-2008 Cadillac STS-V Export Vehicles
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2007-2008 model year Cadillac STS-V export vehicles. Some of these vehicles have a condition in which the adhesive bond between the inner and outer panels of the hood may not be to GM's specification. If a vehicle is driven at its maximum sustained speed (250 km/h), the outer panel may fracture and separate from the inner panel. Portions of the panel could strike a following vehicle and cause injury or property damage.
Correction
Dealers are to replace the hood and repaint the hood and fenders.
Vehicles Involved
Involved are certain 2007-2008 model year Cadillac STS-V export vehicles shown above.
Important:
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the GM Vehicle Inquiry System (GMVIS).
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be sent directly to dealers. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Service Procedure
Caution:
When a hood hold open device is being removed or installed, provide alternate support to avoid the possibility of damage to the vehicle or personal injury.
1. Remove the hood assembly from the vehicle. Refer to Hood Replacement in SI.
2. Install a new hood assembly. Refer to Hood Replacement in SI.
Caution:
Exposure to isocyanates during paint preparation and application processes can cause severe breathing problems. Read and follow all of the instructions from the manufactures of painting materials, equipment, and protective gear.
Important:
All paint finish repairs of rigid exterior surfaces must meet GM standards. Refer to the latest revision of the GM Approved Refinish Materials book to identify the paint systems you may use that have been engineered to meet GM standards. The GM Approved Refinish Materials book supplies all approved products, including volatile organic compound (VOC) compliant regulations recommended by the individual manufacturer, and detailed procedures for materials used in their paint system.
The latest version of the GM Approved Refinish Materials booklet is located on the Goodwrench website at www.gmgoodwrench.com. Use the service parts identification label to identify the type of paint technology, paint codes, trim level, and any special order paint colors on the vehicle. Refer to Vehicle Certification, Tire Placard, Anti-Theft, and Service Parts ID Label.
3. Prepare and paint the new hood assembly. Blend the paint to the top of the front fenders.
Claim Information
Refer to the SI and GM Goodwrench website for paint and body repair information. Submit a Product Recall Claim with the information shown above.
Customer Notification
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the sample letter.
Dealer Recall Responsibility
All unsold new vehicles in dealers possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer