Recall - Reprogramming Passenger Sensing Module: Overview
# 08373A: F/CMVSS Noncompliance - Passenger Sensing System - Airbag May Not Enable/Disable as Designed(Nov 11, 2008)
Subject:
08373A -- Passenger Sensing System - Airbag May Not Enable/Disable as Designed
Models:
2009 Cadillac CTS
This bulletin is being revised to clarify the section of the calibration to be used. There are two calibrations available; one for vehicles equipped with KA1, and one for vehicles that are NOT equipped with KA1. Use the General Motors Vehicle Inquiry System (GMVIS) to determine if the vehicle is equipped with RPO KA1 and then select the appropriate calibration. Please discard all copies of bulletin 08373, issued November 2008.
Condition
General Motors has decided that certain 2009 model year Cadillac CTS vehicles fail to conform to Federal/Canada Motor Vehicle Safety Standard 208, Occupant Crash Protection. Under certain conditions, a software condition within the Passenger Sensing System may disable the front passenger airbag when it should be enabled or enable it when it should be disabled. In a vehicle crash, if the front passenger airbag does not operate as designed, increased personal injury could occur.
Correction
Dealers are to reprogram the passenger sensing system module.
Vehicles Involved
Involved are certain 2009 model year Cadillac CTS vehicles built within the VIN breakpoints shown above.
Important:
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the GM Vehicle Inquiry System (GMVIS). Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers will not have a report available if they have no involved vehicles currently assigned.
- US dealers - GM DealerWorld Recall Information
- Canadian dealers - GMinfoNet Recall Reports
- Export dealers - sent directly to dealers
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
No parts are required for this recall.
Service Procedure
Do not attempt to order the calibration number from GMSPO. The calibration numbers required for this service procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) or Tech 2(R) scan tool and TIS2WEB with the calibration update. Use TIS2WEB on or after 10/28/08 to obtain the calibration. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.
Service Programming System (SPS)
For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal.
1. Verify that there is a battery charge of 12 to 16 volts. The battery must be able to maintain a charge during programming. Only use an approved Midtronic 165-PSC charger to maintain proper battery voltage during programming.
Caution:
To avoid personal injury or part damage, it is essential to determine if the vehicle is equipped with RPO KA1. USE the GM VEHICLE INQUIRY SYSTEM (GMVIS) to determine if the vehicle is equipped with RPO KA1. There are two calibration options available for the passenger presence system. One calibration is for vehicles without RPO KA1 and the other is for vehicles with RPO KA1. Select the appropriate calibration from the Calibration screen.
2. Reprogram the passenger presence system (PPS). Refer to SI and Service Programming System (SPS) documentation for programming instructions, if required.
3. Using the Tech 2, navigate to the PPS Module Setup Screen. DTC B00814B, "Calibration not Learned," should be set. Perform PPS module setup. Follow the Tech 2 screen instructions.
2.1. Connect the MDI or Tech 2(R) to the vehicle.
Important:
Select J2534 MDI or J2534 Pass-Thru and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen. The J2534 MDI will reprogram the module in less time than the Tech 2(R) scan tool.
2.2. Select PPS Passenger Presence System from the Supported Controllers screen.
2.3. Follow the on-screen instructions.
3. Using the Tech 2, navigate to the PPS Module Setup Screen. DTC B00814B, "Calibration not Learned," should be set. Perform PPS module setup. Follow the Tech 2 screen instructions.
4. Using the Tech 2(R), clear all DTCs.
Courtesy Transportation - For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information
Submit a Product Recall Claim with the information shown above.
Customer Notification - For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter shown in this bulletin).
Customer Notification - For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the sample letter.
Dealer Recall Responsibility - For US and Export (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
This bulletin is notice to you that the new motor vehicles included in this recall may not comply with the standard identified above. Under Title 49, Section 30112 of the United States Code, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the recall correction, your dealership may be subject to a civil penalty for each such sale.
Dealer Recall Responsibility - All
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer