Suspension - Front End Pop/Creak/Groan/Thump
ENGINEERING INFORMATIONBulletin No.: 09-03-08-003
Date: March 11, 2009
Subject:
EI09061 - Creak/Clunk/Groan/Pop/Thump Type Noise Coming From Front of Vehicle (Engineering Information)
Models:
2008-2009 Cadillac CTS
Equipped with Rear Wheel Drive (RPO MXO)
Attention:
Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with diagnostics found in published service information. THIS IS NOT A RECALL - refer to Service Bulletin 04-00-89-053B for more details on the use of Engineering Information bulletins.
Condition
Important:
If the customer did not bring their vehicle in for this concern, DO NOT proceed with this bulletin.
Some customers may comment on a creak, clunk, groan, pop or thump type noise coming from the front of the vehicle. This noise typically occurs while accelerating or braking or during turns or when driving over bumps.
Cause
GM Engineering is attempting to determine the cause of the front suspension noise. General Motors has a need to gather information on vehicles, PRIOR to repair, that exhibit this condition.
Instructions
If you encounter a vehicle with this concern, please call and speak to a GM engineer prior to performing any repairs. Please complete the Front Suspension Worksheet shown above prior to calling.
If necessary, leave a detailed message and wait no longer than two hours for a return call. If the engineer is unable to return the call within two hours, proceed with repairing the vehicle.
Specification Table
Warranty Information
Disclaimer